Premier Inn Tiverton

Centrally located. Room was clean and comfortable but general areas were poor with check in machine not working and lift broken

Highly recommend this hotel no problems staff extremely welcoming and nothing to much trouble hotel is amazing clean you can’t fault this hotel at all and food is fantastic and excellent value for money can’t wait to go back for Christmas

I stayed at the Premier Inn in Tiverton and was really disappointed overall — mainly because of the parking situation. Before 6pm you can’t actually pay for overnight parking, which is incredibly frustrating when you arrive earlier in the afternoon. You basically have to either wait around until 6pm, risk a ticket, or keep going back and forward to the car park. Completely unnecessary friction for guests and not what you expect in 2025 from a major hotel chain. The restaurant also really struggled. In the evening they simply couldn’t cope with more than around 6 covers at a time — service was slow and they just looked overwhelmed. If you’re staying here, realistically don’t expect to just turn up and get fed at the hotel without delays. Staff were polite — but the operational design is just not guest functional.

Really lovely weekend break away. Hotel was great with its own restaurant and fabulous menu, cooked and server by friendly and professional staff. Our room was really clean tidy. I would definitely recommend staying at this hotel. We will be back in a few months. So see you then, Reece and team

The staff were absolutely fantastic and couldn't do enough for you. Just a shame the manager wasn't so helpful. When the Wi-Fi code wouldn't work he just lunged a business card at us and told us to ring them as it was nothing to do with him and when we requested our room to be cleaned he told us we had to request this before midday and when I pointed out to him it was before midday we were politely told they only get cleaned on Day 6 of your visit. Tegan who was shift for breakfast was absolutely amazing and even when she was rushed off her feet he just sat in the corner chatting to his mate and didn't even help. At one point there was no bread, croissants, muffins for anyone and she was desperately trying to get everything out for the customers that we actually stepped in and helped her out by topping up the fruit juices for her. Not only that but even after her shift she ha to stay behind to put the Halloween decorations up and had to kindly ask her husband to help her so she could go home and guess where the manager was - you guessed it......just sat there watching her. Overall the hotel was very clean and wonderful staff - but the manager needs to go

Staff don’t care service is awful food not great we witnessed loads of people complaining . We decided not to eat but waited over half hour to get a drink. Manager walks round but doesn’t help/serve anyone also he is a tad rude, don’t bother with this place! we looked and other hotels in the area cheaper and can imagine loads better than this , also £15 night parking !!