Yarkay Thimphu - Ihcl SeleQtions

酒店在當地算是比較好的酒店～但是入住時被經理刁難～鎖定房間類型跟酒店提供不符合～足足在酒店前台等了三個小時，換了個服務人員才給處理～非常影響體驗心情。但是酒店Spa 很舒服～可以去體驗。

Bhutan has been on our bucket list for a very long time and at long last we could make it with a group of very close friends. We reached Thimphu from Phuentsholing by road, which was quite a long drive and at times bumpy. The hotel reception was pretty jammed with a lot of people but we were ushered to the sofas and chairs in the lobby where we completed all check-in formalities. Front Office staff were all very courteous. The room was functional but very clean and fairly modern. Dinner at the hotel was a part of our tour package, therefore, we could taste and relish various local and Indian delicacies over our two nights stay. The location is absolutely central and as a result we could take a walk in the evening for shopping around the area after our days city sightseeing. All in all, it was a highly enjoyable experience!

Our recent trip to Bhutan for SARCO event. We stayed at Dusit Hotel in Thimphu which is in the main town. One of the most luxurious city hotel at very reasonable rate. The rooms were quiet, warm and comfortable. Sound insulated is what the manager there said and yes it is. Foods were just finger licking and the staffs with their services are not even questionable, but then praise. We enjoyed every bit of our 4 nights stay. Our special thanks to Mr. Yugel, the sales manager at Dusit Hotel, who took such good care of us the entire time. He even came to receive us at the airport regardless of Sunday which was his weekend holiday and also our different flight timings must have kept him waiting from morning till evening for our flights to land. Some of us were in the morning flights and some in the evening. Mr. Yugel came to assist us personally in our every need. Our event hall set up was unbelievably beautiful in high standard. He was quick in arranging everything that we needed and which were of last minute requests. Sorry for that Yugel. He even became our guide on the last day and walked us through the town till the shopping craft bazzar. He also treated us with the local foods at that street. The foods were so good that we actually wanted the same foods to be delivered for our dinner at the hotel too. Unfortunately, they couldn’t as the sellers were selling the foods on foot carrying on their back in their heavy bags and stays away from town area. And Yugel told us that, those sellers (all women) make living by doing such clean business. He said that he usually eat from such on-foot sellers as that will help them to earn even if it is little. I couldn’t stop admiring his kind gestures to support those sellers. His hospitality gestures, his charming and deceiving smiles, and his down to earth personalities made us promise him that we will choose to stay and host our events at the same hotel every time it happens in Bhutan as long as he is there. And I recommend the visitors visiting Bhutan to stay in Dusit Hotel for the best experience. Try reaching out to him for the queries. Thank you Yugel & Team of Dusit Hotel.

I would have loved to rate this hotel higher because the staff is so courteous and helpful but I really have no other option but to go with the “Average” rating for now 😞. The bottom line is will I come back at stay at this hotel the next time I visit Thimphu? Probably not and I will prefer Le Meridian or one of the other hotels in the city So let’s go with the good things first: 1. The hotel is at a prime location near the clock tower in Thimphu 2. The staff is really courteous and cheerful. One thing I really liked about the staff is the most of them are women and so this hotel believes in diversity 3. The rooms are pretty decent and with good views to the surrounding hills 4. The food served in the buffet is a combination of Indian and Bhutanese food and is pretty decent. I was surprised for example on how good they make the “phulka” rotis. The food is not very oily and spicy and has a homely feel to it. Ok so now the list of not so good things and which is why I gave the average rating: 1. It seems that they keep the rooms in the “heat” mode during the night which makes sense since it is cold outside. But the air circulation within the room is horrible and it can get so stuffy sometimes during the night that you will find it difficult to sleep. There is no provision to lower the temperature even if you want to (although there is a temperature controller panel but it doesn’t work). We had to call their technicians several times during the night to at least help us with the air circulation in the room and they huffed and puffed but couldn’t do much about it. Their solution - open the window because that’s what the other guests do. For a hotel that calls itself a 5 star property, this is really unacceptable. 2. They have a rooftop restro bar which is where we went to have lunch when we checked in. Most of the dishes are continental. Since we are salmon aficionados, we ordered salmon steak which is also the most expensive dish at 2500/- Nu (without service charges). I am sorry to say that it was not at all good. It was over cooked and therefore was hard and chewy and left a bitter after taste in the mouth for everyone. The other dishes were ok although the bolognaise was good. But try and avoid the restro bar. It is expensive and not worth the money 3. We had booked 2 rooms and one of the rooms had a horrible smell every time the toilet was flushed. Thankfully they fixed it once we complained. 4. The staff did not do a great job in refilling the toiletries and other things (like tea bags) once they were finished. We had to call them up to send us a refill. 5. The buffet spread is decent but nowhere close to what you will see in 5 star hotels (or even 4 star hotels) in India. Also you need to keep reminding them to refill dishes that have emptied out.

It was one of the best experiences I’ve had so far! The hotel was fab, the food was mouthwatering and the service was outstanding!! A shoutout to Poonam and team for making our anniversary celebrations memorable one!!