HomeTowne Studios Denver - Thornton

Muy bueno satisfecho con la estancia en el hotel

Dont Saty Here I wouldnt stay here again if my life depeanded on it. Dirty, dirty , dirty. Inside and out. The employees couldnt seem to figure it out. Had trouble with the tv the front desk told me to call direct tv?? Never got room service. Room wasnt clean when we got there. Crack heads every where. Including staff.

Trash was everywhere, security doors were broken, sheets were stained, floors and counters not wiped down, bath faucet leaked with mold behind the cabinet and the kitchen light didnt work.

Room 332 didnt have heat. Room 149 dosent have lights. The stove doeent work.the floor is nasty. And it smells like cigarettes.

The place is not well keep. No a safe place . the homeless people. Tje gang of people walkinh

You should be ashamed nice job not letting me add First i had a room with hair in the bed, floors and tables were covered in sode and what looked like cigarette ash to get changed to a new room that at least the bed sheets were clean i had to clean side tabled and bathroom sinks and doors myself. There was what appeared to be dried juice or pop on the floor which i cleaned and mopped up myself. I also had to wipe black filth from by the door handles to and from bathroom. By the kitchenette area was food and grease which we had to clean. I realize i could have gone somewhere else but after a 16 hour drive and my family desprite to stretch out and relax cleaning was the easiest option. We were there 3 days the maid service doesnt bring you fresh towels or empty your trash. We had to take towels down only to be told i give you what you bring me by a lady whom obviously wasnt trained in customer servise. Our reservation was for 3 ppl not 2. As we were leaving i watched as no maid but Instead its a handy man that was caring for the rooms i watched him make the same beds up from our first room. No sweeping or mopping was done just the bulk laundry cart was pushed into the door. So i can see why my room was in such deplorable state. Its sad the place was quiet and most of the other staff was friendly and welcoming. Its a sad shame though when you cant wven get a clean room and the heater coolers in the room were disgusting that should also be address as after an hour or so my kid was having allergy issues. They need to do better