We came here with our 2 kids, also based on previous good reviews. Unfortunately, we were disappointed with reality. The road to get here is already, let's say, adventurous, but ok, we knew it isn't at the city centre (our taxi driver asked us to tip him more because the road is so bad and he needs a lot of time to get back... From the centre of Hue it's about 30 minutes, and around 150K Dong/6€/6$). The buildings look nice enough and newish, but the grounds look unfinished, with a lot of stuff lying around, mostly dead organic material and fallen fruit. It comes across like someone had started tending to things, but stopped half way through. The people are friendly, we've experienced nothing else in Vietnam, but there's a bit of professionalism missing all across. The room itself was nicely styled and clean, the bed (very) hard, and we found no safe. We've only had breakfast here, no buffet as there weren't enough guests apparently, which was definitely not the best we've had during our trip around Vietnam. Overall we wouldn't come here again, but would probably take a hotel located more centrally, especially for a short stay, as from here, you'll not be able to experience Hue that easily.
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