Titchwell Manor Hotel

Wonderful breakfast. Best taste of fine dining for dinner. Walking distance to RSPB.

My wife and I stayed at your hotel from Friday 26th to Sunday 28th September for her birthday weekend, it was our second time staying with you and I wanted to share some feedback on our experience, which unfortunately fell short of expectations, especially given the premium pricing of over £300 per night. On both days, we experienced issues with hot water in our room. On the first morning, it was just warm enough to shower, but not hot enough to shave comfortably. On the second day, there was no hot water at all, which meant we were unable to get ready in time for breakfast. I did report this to reception on Sunday morning, but no one followed up, and there was no mention of the issue at check-out which I found surprising. In addition: On the first morning, breakfast service was disappointing – there was no menu provided at our table, the order took about 20 mins to be taken and was not correct when it arrived, but I felt was too big of an impact to point it out (white bread is white bread, not granary), the coffee press was faulty but we had to ask for our cups to be changed once we had a fresh pot and the juices ran out, as did the time we had spent at breakfast so as not to impact our day. Information about the room was non existent, so how to use the items in there i.e. coffee machine, radio/Bluetooth, heating and room controls. The heated towel rail did not appear to work but as there were no instructions for the room system I may have got that wrong?? The outdoor lighting near our room was suddenly switched on at 1:30am on Sunday morning, which was very disruptive to our sleep, as the room was too bright. Cleanliness in the room was also below standard, with cobwebs throughout and a shower that didn’t appear to have been properly cleaned in the corners On a more positive note, we did enjoy using the hot tub — it was a great feature — though it was uncomfortably hot, to the point of being potentially unsafe. A temperature 5–10 degrees lower would have made it much more enjoyable. We were looking forward to a relaxing and high-quality weekend, but unfortunately, several aspects of the stay left us feeling more than disappointed.

Booked a 2 night mid week stay in one of the herb garden rooms with own patio, sunbeds and garden table with chairs. We have been coming to Titchwell Manor 17 years usually end of August to celebrate my birthday. Pleased to say everything was as it should be. The staff are still as warm and welcoming, and the food delicious. So now we read that the Snaith family have sold their amazing business to The Chestnut Group. Good luck to you all and thankyou for some wonderful memories.