Shangri-La Tokyo

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離東京車站幾步之遙，方便各種交通工具。酒店服務好，設施齊全，景色優美。意大利餐廳裝潢精緻，服務周到。

出遊酒店居住的模板，衞生設施很好，服務很好，點了in room dining服務都非常好，雖然可能有些年頭，但你就來住吧，這保養的質感，一住一個很滿意，唯一美中不足是床有點矮，可能是適配亞洲人身材。

前台有一位短髮的日本工作人員給我感覺有種族歧視，對待中國人和日本人及歐美外國人有很大的差別，沒想到這樣大的五星級連鎖酒店能有一位種族歧視者作為前台的接待。入住體驗十分不好。大床房的床墊睡起來也很不舒服，過於軟了，酒店清潔做的也不好，在日本這樣非常在意清潔度的國家，香格里拉的清潔人員居然不清洗浴缸，連續幾天發現使用後的浴缸並沒有被清潔。除了地理位置好這家酒店沒有其他推薦點了。 **Disappointing Stay at a supposedly 5-Star Hotel** There was a short-haired Japanese staff member at the front desk who gave me the impression of being racially discriminatory. The way she treated Chinese guests was noticeably different from how she treated Japanese or Western foreigners. It’s shocking that such a large, well-known five-star hotel chain would employ someone with such prejudiced attitudes as a front desk receptionist. The overall stay was far from pleasant. The mattress in the king room was uncomfortably soft, and housekeeping was subpar—especially for Japan, a country known for its high cleanliness standards. The bathtub was not cleaned after use, and I noticed this issue for several consecutive days. The only positive aspect of this hotel is its good location. Other than that, I would not recommend it.

地理位置一流，但前提係要識得響複雜的東京地鐵站行出嚟。員工服務態度極有禮貌，英語溝通能力強，早餐食物好味。值得推介入住

位置好，酒店好，服務好，一直喜歡的東京酒店。樓下邊上就是大丸百貨，東京八重洲站乘火車方便，下次還會住。