Microtel Inn & Suites by Wyndham Toluca

Very good location and clean rooms to stay, good for business people there.

Todo excelente

The shower has no water very limited. We stay 8 days and we changed 4 rooms. None of the rooms were in a satisfactory condition

It is unfortunate that this hotel does not offer a free shuttle normally but only on request at least 24 hrs before arrival. I made a same day reservation and could not get a shuttle. Had to cancel and get refund

Pretty neat hotel and staff service is excellent

We never got there. We called the hotel, they didn't have our reservation, then the person at the desk hung up on us.please reimburse our credit card. Thank you for your help on this matter.

Dirty sheets, hair on bed, Pillows and shower, ni screen in window to protect first floor entry. Non smoking room was clearly smoked in. Airport shuttle supposedly broken. Yvonne was rude and left me in the lobby trying to secure a reservation despite knowing I had just had surgery. Fanny was the only saving grace for this hotel.

No airport transportation. It was listed as one of the services. The property was ok but it needs more attention to cleaning and maintenance, the bathroom sink had a leak.

The Hotel is OK. Its kind of isolate from accessible walking areas. The shower did not work correctly. Have to get the manager to do something to fix it, and they try but still not good. I can not give an opinion of the breakfast since I did not hav the opportunity to get any. I went to relax and part of that is not getting early. The breakfast hours I can said that are not good enough. They are from 6:00 am to 9:00 am. I would have to get up early to get at least coffee but it would defeat the purpose of trying to rest