Passage d'Eau Hotel

攜程上特意選擇的西柵內的酒店 亮點：西柵內，遊玩很方便，門票有折扣，景區內觀光車免費乘坐、景區內的工作人員很熱情，幫忙指點路線，酒店含的早餐也很棒，可以換成早茶客，體驗一下 改進點：這裏的網絡，設施很先進，管理也很規範，但是對於老年人來講，稍許不太方便

整個景區都是同一家公司經營，景區遊客中心、酒店的工作人員都是統一着裝和管理，服務態度非常好。出入景區有旅遊觀光車接送，還會在退房時幫把行李運到景區遊客中心寄存，讓遊客放心玩。就是我打電話給酒店確認訂房訊息時，沒提醒有預約早茶客這事。

裝修不是很新，古色古香，接近景區最深處了，早餐在隔壁枕水大酒店吃，酒店服務很好，有準備小朋友的用品還有拖鞋，住的這間是套房形式，衹有一個衞生間，但足夠了，算是景區裏面性價比很高的酒店了，也有觀光車可以到，很方便。

Lovely hotel and location in a quieter area. Overall friendly service and bell hop. Family room large and comfortable. Nice view from room especially at night. Location and hours information was not shared at time of check in re: swimming pool, gym, spa. Especially for foreigners, this would be appreciated as no info is provided in the room. Later when we asked, told pool opens at 1 pm and no morning swimming before ceck out. We chose the hotel partly because of pool and were disappointed. Buttons to clean room unclear if on or off. Room was not cleaned even after a phone call to reception confirming they would send someone. Very helpful customer service with sending items that were left behind in the room. Breakfast was excellent although a 5 min walk from hotel. Also a good western restaurant. Overall Wuzhen is a beautiful ancient water town well worth a visit.

Excellent hostel. Big rooms, big communal spaces, big bed with light and plugs, big locker. Everything comfortable and excellent service. Also excellent locational the deeper west end of the Xizha scenic area, so that you get to walk through the entire place again the next morning with few people there. I had a special problem where I forgot something as my last hotel. 2 lovely staff members, one from previous night and one from next morning both agreed to communicate on the phone with my last hotel to help me find and coordinate the item pickup. I am forever happy and grateful for this wonderful place.

The family room that we booked is quite large, with one king size bed and one queen bed, the rooms are separated. Downside is the centralise aircond cannot switch to cooling mode as it’s 16°C outside, we need to open the windows to let the cool air. The hotel is quite nice and well maintained.