Vacy Hall Toowoomba's Grand Boutique Hotel

This property is in an authentic period house. This is not a fully modernised property that is perfectly presented, with all the mod cons and has forgonne all the charm and excentricities of old homes. We stayed in one of the larger king bedded rooms and it was spacious. The property is not staffed after hours therefore you need to consider if you are comfortable with that arrangement. The heating is gas ducted central heating - essential in winter, however the rooms do not have indiviual controllers - this can be an issue if you are hot or cold blodded - so to speak. The breakfast was lovely and the staff member involved was a please to meet each morning.

Our trip was for 2 sad events in the one day, yet our 2 nights at Vacy Hall lifted our spirits and provided a sanctuary to regroup, recharge and turn our trip into one with wonderful memories. You can’t help but take yourselves back to an older era where is time less important to sharing space and company in wide verandas in relaxing spacious grounds. This is a bucket list place to bring your wife and leave your troubles behind.

We loved our weekend away at this boutique country hotel. It was such a privilege to stay in this historical home. We enjoyed the King suit which was well appointed, warm and so quiet despite being within walking distance of the city centre where we enjoyed some great wine bar discoveries, alley artwork, restaurants and lovely parks. It was certainly a refreshing mini break during a hectic time of the year. Highly recommend.

I had purchased a lovely weekend away with my partner for his Christmas present. This was on my must do list. Unfortunately very disappointing service and the owner was rude. I was so upset that we ended up cancelling and not going. No refund was given.

I thoroughly enjoyed my stay at Vacy Hall. The price was very reasonable for the opportunity to stay in such a lovely location with a peaceful and relaxing atmosphere. It is also close enough to the city centre to walk down for dinner or to explore.

We celebrated our 25th wedding anniversary at Vacy Hall we had a great weekend. It was very homely, very clean and welcoming. Really enjoyed the real fireplace. Excellent breakfast and the romance pack was a very nice touch! Highly recommend for a couples weekend getaway.

We had to cancel our stay due to flooding in the area and the road warnings. We gave as much notice as possible (more than 24 hours). The proprietor was extremely rude and refused any sort of refund. We will never stay there in future. This is very bad PR and doesn't encourage people to stay there. We will be pursuing this through the Office of Fair Trading as it is very unfair. We certainly did not get what we paid for ($323.49).

I acknowledge that the Vacy Hall cancellation policy of 100% charge if you cancel within 2 weeks of your stay is clearly spelt out in the fine print on their web site. We booked a (more expensive) single room for 14 and 15 May 2022 to attend a number of organised heritage gardens visits. The heavy rain in the area caused the garden openings to be cancelled on 11 May, and, furthermore, the roads from Brisbane to Toowoomba were cut by floodwaters on 13/14 May, and Police were advising people to stay off these roads - we had no option but to cancel late on 11 May. 3 days notice, but the exercise has cost us $450. Other competitive accommodation offerings in Toowoomba have a 24 hour cancellation policy, and even then you will be charged for one night. While i do not doubt that Vacy hall is everything described in other reviews, eg "charming...historic...lovely" we will not be rebooking under these conditions.

We stayed here for our wedding night, but we wish we could have stayed longer! I would have loved to have had a bath in the beautiful bathroom and enjoyed the lounge area more. Such lovely and unique accommodation!