Unfortunately, my stay at the Avalon suites has not been a good experience to say the very least. I originally booked the 2/2 presidential suite; and instead received something else. Far-fetched from the pictures in my booking. When I complained about it not being what I paid for, the rental manager offered to provide me a curtain to divide the living room in a second bedroom/ privacy. I originally paid for an early check-in, but because of the mix up, we didn’t get to check in until the regular check in time. My party and I had to stay in separate rooms and due to the mix up. And because of the key fob settings in the elevators, it has become impossible for the rest of my group and I to meet up. The suite I am currently staying in is relatively smaller than the average deluxe room at any other hotel and space is very limited for 2 people. The bathroom sink water smelled like raw sewage and the toilet water pressure is extremely low. After checking in, we noticed our room was a bit hot. We were told the building controls the AC and if we were hot, to open a window. The room only had one window with the ability to open and it was super small. Big enough to rid the room of humidity but too small to cool the room down. Our room also had electrical outlets that was not working. I was forced to charge my phone at night on the kitchen countertop rather than the usual night stand. The room closet was so small, my carry-on luggage couldn’t fit through the door.
Перевести