Radisson Blu Hotel, Tromso: отзывы

Ответ от объекта размещения: Dear Guest,Thank you for your kind words! We're thrilled you enjoyed your stay with us. Your feedback means the world to us, and we're glad we could make your time here memorable. Looking forward to welcoming you back soon!Best Regards,Kato JensenSupervisor Radisson Blu Hotel Tromsø

Ответ от объекта размещения: Dear Taryn,Thank you for taking the time to share your wonderful feedback about your stay with us. We are thrilled to hear that you enjoyed your time at our hotel and appreciated the beautiful view of the fjord and mountains from your room.It's great to know that you found our location convenient, especially being close to Yonas, the popular pizza restaurant. We're also pleased that you enjoyed our breakfast offerings and found your room comfortable.Your positive comments about the cleanliness and amenities are greatly appreciated, and we will continue to strive for excellence in our service. We hope to have the pleasure of welcoming you back to Radisson Blu Hotel, Tromsø, for another memorable stay.Best regards, Sandra

Ответ от объекта размещения: Dear Guest,Thank you for your excellent review! We hope to welcome you back in the future!Kind regards,Erlend Front Office

Ответ от объекта размещения: Thank you for your feedback! We’re happy to hear that you found our surroundings great and had an overall good experience. We’ll continue working to improve our amenities, cleanliness, and service to make your next stay even better. We hope to welcome you back soon!Kind regards,ErlendFront Office

Ответ от объекта размещения: Thank you for sharing your feedback, and I truly apologize for the issues you encountered during your stay. It’s disappointing to hear that the service did not meet your expectations, especially with the payment system error and room assignment. I understand the frustration this caused, and we will address these concerns to prevent similar situations in the future. I'm glad to hear that the cleaning staff kept your room tidy, and I appreciate you bringing this to our attention. If you’d like to discuss your experience further or need assistance, please don’t hesitate to reach out directly.Kind regards,ErlendFront Office

Ответ от объекта размещения: Thank you so much for your fantastic review! We’re thrilled to hear that you had a great experience during such a special time, with your daughter’s birthday and the northern lights observation. It’s wonderful that our location was convenient for your tour and whale watching, and that you had plenty of food options nearby. We're also glad to know that our service made a positive impact on your stay. We hope to welcome you back for another unforgettable experience in the future!Kind regards,ErlendFront Office

Ответ от объекта размещения: Thank you for your positive review! It's wonderful to hear that our service met your expectations as well. We hope to welcome you back soon for another fantastic stay!Kind regards,ErlendFront Office

Ответ от объекта размещения: 06.01.25 13:15Dear Jane,Thank you for reaching out and bringing this matter to our attention. I apologize for any inconvenience caused by the discrepancy in the room charge.It's possible that the difference in the amount charged may be due to additional services, such as breakfast, which might not have been included in your original booking. To assist you further, I recommend contacting the hotel directly to clarify the charges and address any concerns regarding incorrect billing.Please rest assured that we are committed to resolving this issue promptly. If you have any additional information or questions, please feel free to contact me directly.Thank you for your patience and understanding.Best regards, Sandra

Ответ от объекта размещения: Dear BVRB,Thank you for your review!We are happy to hear that you enjoyed your stay with us.Best regards,ChantalAss. Front Office Manager

Ответ от объекта размещения: Dear Ai Chen Chua,Thank you for your review. We are so glad you enjoyed your stay with us and we hope to see you again in near future! Kind regards Sandra

Ответ от объекта размещения: Dear Wan1234,Thank you for your review, we are so glad you enjoyed your stay with us and we hope to see you again soon!Kind regards Sandra

Ответ от объекта размещения: Good morning, Thank you for your review! We are so happy to hear that you enjoyed your stay with us. Best regards, Chantal

Ответ от объекта размещения: Thank you for sharing your experience! We're so glad to hear that you had a very nice stay and enjoyed our great location. We also appreciate your feedback on service and will work on improving in that area. We hope to welcome you back for another excellent stay soon!Kind regards,ErlendFront Office

Ответ от объекта размещения: Dear Guest,Thank you for your review. Your kind words are truly appreciated, and we look forward to welcoming you back to any of our worldwide hotels in the future.Best regards,Supervisor Kato