Subject: Urgent: Formal Complaint Regarding Wrongful Eviction, Manager Misconduct, and Financial Damage – Troutdale, OR Location
To Motel 6 Corporate Management,
I am filing a formal complaint regarding an appalling experience at your Troutdale, Oregon location
(NW Frontage St) involving the General Manager, Brian.
My wife and I stayed at this location for 26 days.
Midway through, we checked out and checked into a new room to ensure compliance with any maximum stay policies. On our final day, I booked and fully paid for our room through ******* at 10:30 AM. I went to the front desk that morning, updated our key cards, and was told everything was fine. This was our daily routine, as I am paid daily and book daily to utilize Expedia's lower rates—a practice the front desk staff accommodated every morning without issue.
What makes this situation entirely unacceptable is that I interacted with Brian face-to-face nearly every single day of our 26-day stay. He had dozens of opportunities to politely mention any policy concerns regarding our booking methods or length of stay. Instead, he chose to remain silent for weeks, only to wait until 8:45 PM on a fully paid night to launch a hostile, unprovoked eviction. This lack of communication proves his actions were not standard policy enforcement, but a premeditated, targeted attempt to strand my wife and me without shelter late at night.
During this incident, Brian aggressively accused my wife and me of "scamming" the hotel simply b
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