Chixia Homestay

We booked this hotel because we wanted to use the pool. The pool was very dirty. The first two days it was open, the last day they had emptied it and could not be used at all. The breakfast was not good and they did not serve any coffee at the hotel. When we checked in our room was not ready. When we actually got into the room, the floors were very dirty. They didn’t clean our rooms during our stay which meant that the old breakfast tray was left in the room. We also did not receive any new towels, water bottles or toilet paper. Our friends had a cockroach in their room. There were many flies both inside the room and outside the facility. The service overall was not very good. Apart from one staff member that took us out on a food tour our first night. That was very appreciated.

Excellent service on day and in the evening, the employees are very helpful and kind. They helped us to arrange a day trip with a taxi, help us cut fruits and for did everything so that we enjoy our stay. The room is big, clean, modern and full-equipped for two persons. Bathroom had all we need. Personal fridge would be appreciated but the employees offered us to us the bar’s one to stock our fruits. The breakfast is to be taken in the snack of the touristic area nearby. It’s a bit pity not to have breakfast in the wonderful scenic spot of the hotel (near swimming pool for example). The terrace near the swimming pool is very beautiful and we really appreciated it at night!

半夜12點才入住，找入口都找了半小時，沒有人引導也沒有指示牌。入住才發現一直期待的泳池根本沒有放水，房間也沒有熱水洗澡，問了前台服務員，説是下午管道出了問題！大半夜的帶着娃不好再去找住的地方，衹好湊合住了一晚！！硬着頭皮洗冷水澡！出行那麼久以來還沒有哪家民宿不提供熱水，也沒有提前告知！洗澡間的衞生情況也不乾淨，還有長頭髮！早餐要早上9點去前台領，分量很少，帶着小孩想多領一份前台的工作人員也沒同意給！餓着肚子游完坎兒井！真是糟糕至極的體驗！

環境：環境是不錯的，就在景區裏面 服務：服務人員不太主動也不太熱情，手上拎着很多東西需要幫忙拿一下西瓜前台看看也不幫忙，感覺很冷漠。 衞生：床的地毯不是特別的乾淨，浴室的玻璃出來還插着不知道誰弄的香 設施：空調是壞的，室內温度一直29℃很熱！晚上睡覺風吹着頭疼，但是室温和身上都是熱的，特別難受，問可不可以換房間或者怎麼解決一下，衹説他們再調一下和告訴我們前兩天修好了，然後換房間晚上十一點多告訴我們換衹能換到別的地方的民宿！對於舟車勞頓了一天的我們來説簡直是大崩潰！！ 如果覺得距離景區近免門票可以考慮，但是服務和設施真的挺差勁的！沒有胡謅，上圖為證！

對於民宿來説，很不錯了～在坎兒井的景區內，所以門票是送的，進去遊玩一下了解下歷史，寵物友好，狗狗也很開心，房間比較大，晚上挺乾淨的。特別是晚上坐在搖椅上看着天空特別愜意，吃東西稍稍人有點不太方便，不過前台小姐姐告訴我可以用當地App點外賣也可以啦～酒店風格很出片，異域風情十足～還有前台小姐姐穆妮熱，服務非常好，很熱心的跟我們解決問題，很滿意的一次住宿體驗

拍照出片，服務態度不錯，裝修粗糙的一家民宿。晾曬衣服在户外。哈哈哈室內都沒個掛鈎。 優勢在於送坎兒井門票， 交河驛·坎兒井源門票:挺好用的，前台給個券，去遊客中心換票即可使用。 民族服飾體驗（一套）:天氣太熱沒體驗，就在前台掛着，大堂拍照像個城堡一樣還是出片的。衹提供衣服，就掛了兩套，不包其他那些。 早餐時打包好敲門送到房間的，大概九點半，新疆人的早餐時間。有小米粥雞蛋玉米油條小涼菜，味道不要要求，起碼熱乎的哈哈哈。 吐魯番太熱了，空調一整晚31°最低了， 水流小，水温難控。表示城市缺水環境這樣，理解不投訴，但是趕緊跑。