Nature Trails Sajan, Vikramgad

We had a disappointing experience during our visit to Nature Trail on May 9, 2025. One of the resort's agents misled us by claiming that Friday was heavily booked and charges would be high, which led us to pay ₹11,700 for four people. He also insisted we arrive early since activities would start by 12 PM. We reached around 10:30 AM after leaving at 6 AM, only to find out from the receptionist that we could have arrived later by bus. Our room had issues with the AC and lights, which took nearly two hours to fix despite multiple complaints. The indoor games area was poorly maintained, with dirty boards and non-functional fans. Throughout the day, the start time for activities kept getting delayed—from 12 PM to 2 PM, and then to 4 PM—wasting most of our time. When the activities finally began at 4:30 PM, we discovered we were the only group participating, contrary to the agent’s claims of high demand. After finishing by 7 PM, we asked to use the pool, but were told it was closed for cleaning, and all lights were switched off. The next day, we managed to go for a morning walk and enjoy the pool—something that could have been done on the first day had the schedule been clear. While the trainers were helpful and professional, the overall service quality was poor. Miscommunication, delays, and unfulfilled promises made this a frustrating and disappointing experience at Nature Trail. Also we had paid extra for lunch on next day however agent said it's will be included

Enjoyed one day family trip. Good food by Rupesh and good service by Devnath. Adventure activities and Kayaking available. Classic room in Building and Tree top standalone houses. From Thane Mumbai better to take Vasai Virar route as Bhiwandi Wada route road is not good

The property is a serene retreat, surrounded by lush greenery and a well-maintained garden. The large swimming pool and adventure activities like archery, the Burma Bridge, kayaking, valley crossing, and trekking add a lot of fun and excitement to the stay. The staff at the adventure sports section was particularly friendly and helpful, making the experience even more enjoyable. However, there are some areas for improvement. While the staff is generally polite and helpful, the quality of food did not meet expectations and was quite oily. The rooms also require better upkeep; we stayed in a Warli Hut and a Tree Top House, both of which had issues. The geyser was not functional, the flush lacked proper force, and there was no electric kettle provided—a necessity during winter for hot drinking water. Overall, while the property has great potential with its beautiful surroundings and facilities, the food quality, room maintenance, and basic amenities need significant upgrades. With these improvements, the resort could truly live up to its pricing and be comparable to a 4-star experience.