Premier Inn Weymouth Seafront

We checked out a day early as our stay was far from pleasant. On the very first day, we raised a complaint with reception due to the excessive noise from the room above us. It felt as though a herd of rhinos were stampeding overhead, and we were physically shaken in our beds by the disturbance. We politely asked that the guests above be made aware and encouraged to be more considerate. Unfortunately, at the crack of dawn on day 2, we were once again rudely awoken by the same issue. Upon reporting this on our departure, we were informed that nothing could be done unless we had walked down to reception at the exact time the disturbance occurred which would have meant getting up, dressed, and traipsing to reception at 5:30am. Frankly, this response only added to our frustration. In addition, we found the pillows to be thin and lumpy, the toilet was in an unsanitary condition upon arrival, and despite having booked for three people, we were provided with insufficient towels, mugs, and no teaspoons. The experience was extremely disappointing. Although we did not arrive home until midnight, we felt it preferable to cut our holiday a day short and make the long drive home rather than endure another night of disrupted sleep. Penelope Mullett

Room 16 was horrendous the carpet was tired and the shower started and stopped each time You used it which is simply unacceptable plus the bathroom door's bottom edge was breaking away with bits on the floor every time You opened or closed the door. Oh and as for the good night sleep guarantee - the crappy Air conditioning kept Us awake all night We had to sleep in extreme heat oh and to cap it all extensive cobwebs on the curtains the room had barely been cleaned.Finally the pillows were not the usual Premier Inn high standards this was an awful experience I expect to be contacted by guest relations for an explanation. This is THE WORST Premier Inn in the whole of the UK and I've stayed in over 75 different ones please do NOT stay at this one.

Just returned from this trip, there is no lift at this hotel, which we knew about and didn't bother us, room, a premier plus, was clean and a nice room, however the check in process was a car crash, arrived at 5pm along with the tail end of a coach party of 80 Ukranian soldiers, had to stand in a very hot sweaty small reception area along with of them, whilst they checked in, the receptionist had a fan directed at her, one beside her which could have been directed to the customers was turned off. No apology from her for the delay. We booked the meal deal, located in the Brewers Fayre next door. Breakfast was ok, however evening meal was a disaster, food was ok when it eventually arrived, but the service was atrocious, orders missed, a long wait on food, no apology, plates left uncleared for at least 30 mins , so 2nd course delayed too. Total lack of staff because all they were interested in was the soldiers, who we as tax payers, were funding. Very disappointed, lucky the weather was perfect, Weymouth lovely, find somewhere else to stay.