The St. Regis Red Sea Resort

Amazing journey

I booked a last-minute short getaway to the St. Regis Red Sea Resort. From the moment I arrived at the airport, I was already impressed at the elevated level of customer service. I was greeted by the loveliest staff who from the moment I landed made sure I was on "vacation mode." The Red Sea Airport is absolutely beautiful, and we had a wonderful welcome, with Arabic coffee and dates, before proceeding to the very comfortable Mercedes ride to the beach club. Water was available at all times and once we boarded the boat to the resort, we knew we were in for a treat. While all the staff contributed a fair share to ensure our stay was great, I have to say that the cherry on top for our unforgettable and memorable experience at the resort is all thanks to our butler (I don't like that word, so I prefer to say friend), Zeeshan. Zeeshan made our stay truly special. He is very professional, friendly and we couldn't have thought of a better person to assist us throughout our time at the resort. His service was exceptional. Zeeshan treats you like his own family, which is very touching. He had surprised us several times throughout our short getaway with surprises he planned with his colleagues, Ibrahim (who was very lovely as well) and Rishabh (at the Ritz Carlton Reserve). He was available at any time, and he would respond very quickly and be at our service in no time. He even wrote a personalized heartfelt birthday message, prepared a detailed itinerary (which he was very flexible on changing as needed to meet our needs). The resort is beautiful. We enjoyed getting a tour of the resort and the different rooms. I loved being able to check out/spend some time at the Ritz Carlton Nujuma Reserve as well. We also enjoyed our breakfast every morning at Nesma, and the staff who made the experience a lot better at breakfast were Khamis and the Egyptian manager (forgot his name). I am excited to come back hopefully sooner than later for another getaway, hopefully longer this time. I wish to request Zeeshan again if I do come back. We visited Tilina for dinner and loved the views and sunset from here. We came for the daily ceremony but unfortunately there was no violin and we found the food good but the chicken was OK, it was a not juicy/flavourful enough - but this is a small detail that didn't impact our overall experience. We still really enjoyed our time and would recommend this hotel to anyone who is looking for a wonderful experience.

My stay at the St. Regis resort was amazing! The island is so luxurious and relaxing, I really enjoyed my time there. The breakfast in Nesma is delicious and there is so much variety, special thanks to chef Mohammad for the tasty manakish and chef special he made for us. Abdulaziz took excellent care of us and gave us the best service, he accepted and delivered all my preferences of food requests during my stay, I believe he is very passionate and hard working, he truly made my stay very memorable and I will definitely come again. Proud to see the young Saudi generation in the service and customer care. Avili is very welcoming and professional and is always smiling. My dinner in Tilina was great and they took really good care of us it was a real fine dining experience. Lastly, a thank you to our butler Ahad for taking really good care of us.