H2Otel Congress & Medical Spa

Atendimento muito simpático e prestável, piscina maravilhosa

Estadia incrível no hotel H2O. Quarto com bastante conforto e limpeza. Pequeno almoço variado, com produtos gastronómicos da região. Piscinas com água aquecida, com diversos jatos! Recomendo!

Hotel excelente, com piscinas e SPA ótimos para relaxar

Great hotel that should have a rating above 5 stars!!! Everything's good. Rooms, living and leisure areas, decoration, wonderful breakfast, meals in the restaurant and bar, friendly staff, not to mention the spectacular Aquadome complex .We highly recommend it!!

We liked the facillities, the room, the services, the breakfast, and the staff. There was a lack of supervision/control of some facilities, notably in the sauna, where no one below 16 could enter, but children went in anyway.

The pools were nice and the architecture is spectacular. However, don't expect to eat there because the food is terrible, the service deplorable, and the ambiance is fine if you like eating in a noisy daycare centre. Management seems non-existent. Check your bill carefully, because items were added that were offered to apologise for the bad food when we complained. We didn't expect these items to be charged to our bill!

We stayed here one night on 8/18 and it was great. The research that I have done payed off handsomely. This place is a gem. The hotel is large,.modern, and the people who work there are friendly and seem wanting to help. My wife and I spent time in the pools, got massages in the spa and enjoyed the wonderful cusine.

We stayed here because we heard that the spa was interesting. And it is -it's presented in a fun way with caves and pools and very good saunas, steam rooms and showers, though it has more of a fun holiday atmosphere than a truly restorative 'serious' Spa. We stayed at the hotel and the room was comfortable. Most if the staff were friendly, and the quality of the food was great, the buffet breakfast deserves a special mention because there is EVERYTHING on offer - really excellent. Tarnishing the experience a bit was the fact that we met one waiter who essentially flounced off because we said we couldn't speak Portuguese, and could be heard mockingly (and quite loudly) echoing us by saying 'we don't speak Portuguese' to his colleague. The colleague then dutifully came over and served us very politely and pleasantly in English, but we were left feeling a bit unwanted and out of place to be honest -its simply nit feasible to speak every language! So, a bit of a mixed bag but definitely worth a try if you're in the area.

Bring the family for the "spa", come for dinner, but do not stay over. This is NOT a Congress NOR Medical Spa Hotel. Expect running kids, jumping in all pools and be loud. More like something between Butlins and Centre Parks. The receptionists are dreadfully trained and so is the supervisor. There is never a director available... we were given a room smelling of cigarettes right at the door entrance, when mentioned the answer was they couldn't force people to smoke outside and that the room wasn't duly inspected; yet no apology. Covid safety is mis-aligned. Sometimes very strict such as no papers nor signatures except if you order drinks at the bar then you owe to sign the bill (only place they ask). They check people's temperature at breakfast in the restaurant, but not at check in to the hotel nor so called Spa. Breakfast at a "Medical Spa" for this place constitutes a bunch of cakes, pancakes and viennoiserie, full english breakfast, 2 fruit options and 3 juice options... On the positive side, the receptionists at the spa were really good, polite and attentive. The hotel reception could learn a great deal from them! We also paid ahead of time €40 for both of us as half-pension (meaning dinner). Great staff and really good food. At €270+ the night for a double room you would expect the service to be impeccable and the promise to be stop on.