Comfort Inn & Suites Cincinnati Eastgate

The staff were wonderful. Breakfast was as expected from a hotel. The pool was big but the room and the pool itself were very cold. The heater,A/C did not work in the pool room. The room was clean.

Step back in time, I enjoyed living in the 80’s and felt like I just stepped into a 1980’s sitcom. Love and marriage to be exact. The only unpleasant thing about this place is the room smelled like the breath of someone who just ate a mustard sandwich and the headboard showed oily handprints of hanky panky I ended up getting some Clorox wipes to take care of all that before bed. Other than that it’s nice and quiet and has great parking.

Breakfast starts at 7, went around that time, and there were only a few slices of lukewarm food

I have been here before once. The room was clean and i was impressed. This time around my room was very dirty and smelled like smoke.

The staff were friendly and helpful when we asked about a restaurant nearby. The room was clean and comfortable, but a little dark-looking at first. The lighting helped.

I truly do not understand how this place is rated as high as it is. Has to be fake reviews. No one in their right mind should give this a 10. We went into the room and it smelled like a wet dog. We turned on the air conditioning hoping that it would help remove the wet moldy odor. Went into the bathroom and it was dirty. The toilet seat was soiled, dirt on the floor, and the shower curtain was missing. I don't think that the bed sheets had been changed because they reeked of body odor. It was either that, or the smell had seeped into the mattress. We went down to the front desk and requested a different room. They hesitated and then said that they only had one room available to move us to. Since we had prepaid for the room through a web site, we reluctantly took it. Walking in that room was a little better, but not much. Bad smell and dirty bathroom all over again. We inspected the bed sheets and they appeared to have been changed and were clean. One bed had a foam egg crate mattress pad but the other bed didn't. We spent some time cleaning up the bathroom and decided to make the best of it. We will never stay at this place again and would advise others to look at better and cleaner hotels in the area.

Property was not clean. Housekeeping is short staffed per front desk and as soon as entering our room and bathroom, I noticed trash that had not been picked up in the room and hair in the bathtub and on the toilet seat. Very disturbing for a room that should’ve been “cleaned” prior to new guests arriving. Will not recommend this location. As a plus, one gentleman at the front desk was helpful in directing where to throw our trash as housekeeping does not come to your room despite multiple day stay. He also brought us fresh towels in a very timely fashion.

We stayed in the King Suite and it was very clean and spacious. It's worth mentioning that the TV and personal coffee machine are a lot nicer than other hotels I've stayed in. In the morning, we went downstairs and had the free complimentary breakfast. The food options are varied and everything tastes good. The hotel is only a few minutes away from Eastgate Mall and Jungle Jim's. Overall, this place has a luxurious look and feel at an affordable price and we had an awesome Labor Day weekend getaway.

Check them to the hotel late. The TV will start working. When I spoke to them about it they came up to fix it but had an extreme attitude. The next day got to look me around the room. Found that the bathtub /shower had not been cleaned. The toilet had not been cleaned. There were other parts of the hotel room that had not been clean. When I spoke to the front desk about it they said well they had had construction workers to staying at the hotel like that was an excuse not to clean a room before a guess arrived I have stayed at comfort inn& suites off and on since I could remember has always been my number one place to stay but after my experience there I don't believe I will do it again. It was so bad that no one in my family want to take a shower the next day I took pictures of the road and I own a cleaning company. I was absolutely disgusted