Отзывы об отеле Mercure Brisbane Garden City

Near garden city shopping mall, comfortable bed room, but no dental kitwas provided ever required it from service hotline

I recently stayed at the Mercure Upper Mt Gravatt and had a mixed experience. On the positive side, the reception staff were very accommodating. They assisted us with adding breakfast after check-in and even offered to move our room closer to the lift to better support my elderly mother. The free parking was a bonus, and the hotel’s location is excellent. However, there were several areas that need improvement. Our room (305) had a broken door, and each time we opened it, it made a loud noise that could easily disturb other guests. Housekeeping standards were below expectations — dirty cups were left in the room, and the bed sheets were not changed over our three-night stay. Breakfast was another disappointment. At $26 per person, it felt overpriced for the limited variety. The buffet offered the same items every day, and the à la carte options were very restricted. Overall, while the staff and location were commendable, the condition of the room, housekeeping, and breakfast experience left much to be desired.

location is very good, service good, area quiet and only the property bit old, will recommend, definitely will stay again

Excellent location, very near to our friend group locations. Convenient to our dining venues. Very pleasant stay.

Bed is very soft, warm water for shower even outside temperature was 10-12 degree.

The hot water for shower isn't steady. The area in the room is nice and clean. Staff is very polite and helpful.

Won’t book again  Too rigid policy Service is also not good

It was good and the place was clean. The only thing was the body lotion didn’t work. The coffee and sugar wasn’t filled each day.

The Mercure was everything I expected. My stay was ruined by the behaviour of the booking website

The bathroom was not clean as expected.

With the very limited amenities in the room, many stuffs in the room is broken. Luckily, the staff was friendly and willing to help me out in the midnight.

The facilities are very dilapidated, the door locks are broken, the shower head is broken, the toilet is broken, and the microwave is broken. The only good thing is that there is no smell, but I will not stay here again.

Try to change date of staying. Didn’t helped.

Great place to stay , room is clean and neat, and location is near grocery