XIN LV Yige Hotel (CCMALL Times Square Branch)

因為這次是訂了（2間大床房和一間雙床房住了5天4晚'），所以點評是一樣的，這次入住新旅逸格酒店的體驗太棒了！10月6日，由於新疆下暴雪 我們的航班延誤，到酒店是凌晨啦，前台帥哥服務員熱情周到，彬彬有禮，辦理入住高效迅速，讓人初來就倍感親切。一進客房就看到歡迎水果，每天都會送上水果盤，很貼心，自助餐廳環境優雅，早餐品種豐富，有很多新疆特色美食，味道可口，有現煮的新疆特色麪條餛飩等 ，麪檔的師傅態度很好，有求必應，服務員補充菜品很快，不停的清潔桌面，最讚的是客房，整潔舒適，床品柔軟，客房很乾凈。這次入住體驗無可挑剔，強烈推薦！

Positive feedback: 1) The chef behind the noodle counter was very friendly and helpful; 2) The lady delivered our “free” minibars was nice and apologetic; & 3) Location of the hotel is very convenient. Negative feedback: 1) The security guard at the lobby was not friendly at all. When we first arrived at the hotel, he insisted we put our oversized rucksack onto the security conveyor belt for screening and it crushed the rucksack. We found out later that one of our containers in the bag was broken due to this. He was not even checking the screen when we put our bags through the security belt but instead he was playing with his phone! 2) We felt we have been mis-sold by the description of the room type we booked provided on Trip.com. It stated the room has a Mountain View and come with free minibars. Our room has no Mountain View but a backyard view. There was no minibar either. We spoke to the Trip.com customer support team that we felt we had been downgraded. Trip.com contacted the hotel’s manager and confirmed that none of the hotel rooms actually have a Mountain View. Trip.com offered us to move to another hotel but we were too tired to move as we just traveled 12 hours on an overnight train from Kashgar. We noticed that the description of our room type on Trip.com has been updated to remove the Mountain View and free minibars since our complaints. 3) Although this is a non-smoking hotel but guests at the hotel were smoking everywhere, in the corridors, near the lift, in the rooms and in the restaurant! The hotel should advertise themselves as a smoking hotel so it makes it clear to non smokers or people have respiratory issues will not book this hotel.

完全超出預期的一次入住！酒店位置絕佳，旁邊200米左右就是商圈，吃飯購物都特別方便 。房間雖然不大但佈局合理，設施齊全，尤其是床睡得特別舒服，晚上特別安靜。早餐種類豐富，味道也不錯，前台還主動幫忙規劃了遊玩路線，服務特別貼心，強烈推薦

酒店地址位置屬於市中心，去大巴扎，領館巷，和田二街都方便。每天贈送果盤，早餐也是各種水果，不用自己買水果吃了。對了，酒店用的洗漱品是新疆本土品牌，好用。我還自己買了一套哦。總之推薦大家。