Hotel María de la Luz By Rotamundos

Perfect hotel for your visit. Rooms were comfortable, clean, and affordable. Location is beyond good. Right in the main square, easy walk to the cenote. Would definitely stay here again. Staff were friendly and hotel was safe and clean. The only one issue that could be a drawback, but wasn't a problem for me was there were only 8 parking spots. I had no problem getting one so for me it does not impact my view.

The location of this hotel is fabulous. However, the hotel itself is terrible. My room was decently clean. However, the bedsheets were so thin you could look through them and the towels actually had holes in them. There was broken towel bars in the bathroom. I’m not that picky so I did not make a big deal about these things however, my sister-in-law got a room that was very dirty. When she complained, they gave her another room that ended up having bedbugs in it. Luckily, she noticed them on time and was able to move rooms once again. Third time was a charm and they gave her an upgraded room with a view to the main plaza. The hotel is actually really nice but it’s too bad that the owners have chosen not to give it any maintenance or spend money on updating their supplies. I will NOT be staying here again and advise you to look elsewhere. There are much better options for cheaper.

My wife and I have stayed in this hotel many times and always had good service but the thing we used to look forward to was the buffet breakfast that they no longer have

Hotel had stains all over the sheets and left a weird film on my skin, like they had not been rinsed and were covered in (what I hope??) was detergent. The AC did not work very well at all. It was very hot all night even at the lowest setting. No shower curtain, towel bar or toilet roll holder so taking a shower soaks the entire bathroom. The acoustics were horrible, very loud from outside and the bar above plays horrible techno until very late. No parking on site like it states. The staff was very nice and the location in town was fantastic.

Overall, a good stay and value. Comfortable, great location, and a good restaurant and service. Its an old building whose rooms have renovated. The bathroom is cramped with the toilet wedged between the wall and sink table but no other complaints. Staff was good. Hotel was what I expected from a 3 star.

The inside dining area with the hanging lights and plants was especially beautiful. i would have liked a lounge chair to lie beside the pool. the pool area could have easily been made more 'welcoming' and i am sure more people would use it. it was refreshing, but not comfortable to lie on the cement after a dip.

This is likely 1 star hotel. Even though we were 2 we only have towels for 1, bathroom horrible only hot water, we couldn’t use the shower. The good things about the hotel are the rooftop bar and the location.

EXCELENTE UBICACIÓN

Very nice hotel! Right across the street from the town square.