Elixir Cliff Beach Resort and Spa

The beach view from the room is absolutely amazing and truly the highlight of the stay. However, the room itself needs painting and refurbishing, as there’s quite a bit of maintenance work pending. Considering the condition of the room, the price feels quite high. The buffet breakfast was also disappointing and did not meet expectations.

This hotel was the worst of the 10 hotels we stayed at during our 17 day trip. The other hotels were all 8+/10 this was a 3/10. Staff were unfriendly and the least welcoming we experienced. The hotel had 100 police staying with very loud music playing from our arrival to 11pm and they started singing loudly at 7am. There was mess from food left lying around for hours attracting crows, the crows would knock glasses over on the tables to get the remnants, in the end we picked them up and returned them before they smashed. Rooms tired, bathroom blind covered in mould. Air conditioning very noisy and not very effective. DISGUSTING pool towels that were filthy and in desperate need of a wash - fortunately we had our own. The pool steps were located nearest the cliff which ment walking around the narrow edge, this was a problem as the tiles surrounding the pool were broken/loose in places so we didn't trust the ledge to get to the steps. Breakfast started at 08:30 and we needed to leave before then. We complained to our travel agent about the noise and they reassured us it would not be happening on our second day and someone would come and discuss our concerns, we were not approached by anyone....I believe the travel agent has now written to them and are no longer using this hotel. On a positive they rang for a tuk tuk to take us to Varkala Cliff so we could eat out, enjoyed both meals at Clafoutis. The cafe next to the hotel also did a fantastic breakfast as we didn't fancy sharing breakfast time with all the police. The beach was nice and we enjoyed swimming in the sea with the waves.