cyapijakisuagr
28 августа 2022 г.
Great hotel, with Venetian decoration! But overpriced! 1036 euros for a double room for 5 nights is very expensive compared to the lower quality services it provides. There was no hand soap in the bathroom and luckily we had brought a little soap from Greece. The shower gel had run out and they didn't replace it, so we couldn't have a bath the last night before we left. The TV was out of order, though a “satellite TV” had been promised. The bed sheets were never changed in 5 days and the carpet was never swept, even though “daily cleaning” had been mentioned. Actually, “daily cleaning” included only changing towels and emptying trash bins. When the cleaning lady came in the room, she made the beds just putting on a dirty Venetian blind and underneath the bed sheets were unmade and wrinkled. When we complained about all these things at the reception, they told us that for 2 days there was a “no disturb” out of our door. Indeed, only 2 days. The other 3? This is a big embarassment! It’s a pity! Surily we will never use the services again!
Перевести