Laysifer
11 января 2023 г.
They take a $150 hold, which is completely normal, since I travel alot I’m use to this concept but they told me at check out I’d receive the $150 back. Since it was a Sunday I figured it might take an extra day or two to reverse so I didn’t fret too much over it. After Tuesday came I gave them a call and they explained it’ll take 3-5 business days. It’s been 7 business days now and I gave them another call for them to give me a run around “call back tomorrow, I don’t know why it didn’t reverse”. They aren’t very helpful or apologetic, I almost feel like they’re trying to play me and take my money. I have never experienced this much difficulty staying anywhere getting my deposit back when i left the room in perfect condition, i literally only slept there a told me 8 hours maybe because i was actually down in So Cal for work. I won’t be staying here again and I hope I get my deposit back or I’ll be contacting my bank and lawyer.
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