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Местоположение9.4
Удобства9.3
Сервис9.3
Чистота9.4
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Все отзывы(71)
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Отрицательные отзывы(1)
Valentyna
Номер (кровать «king-size», для некурящих)
Гость проживал в дек. 2024 г.
Пара
Отзывов: 1
10.0/10
Превосходно
Опубликовано 31 янв. 2025 г.
Все на высшем уровне! Особенно завтраки
Kitty’s
Номер с двумя кроватями (для некурящих)
Гость проживал в янв. 2025 г.
Поездка с друзьями
Отзывов: 6
10.0/10
Превосходно
Опубликовано 10 февр. 2025 г.
Love it , feels like dont want to wakeup. Very comfortable & near to others place 🙂
Прекрасный отель. Расположение супер. Все магазины рядом, за углом. Номера большие и чистые, часто с двумя окнами. Очень тихо в номере. Кровать удобнейшая. Завтрак вообще мечта. Консьержи тоже отличные. Доктор присылал мне рецепт в номер, чтоб я сходила купила себе лекарства, но консьерж это сделал за меня, все принес. Теперь это самый любимый отель в Вене для меня.
Ответ от объекта размещения: Dear irina9439273 Thank you for your wonderful review! We're thrilled to hear that we are now your favorite hotel in Vienna. We couldn't agree more about our fantastic location - being within walking distance of so many attractions is a great advantage. Your recommendation means a lot to us and we hope to see you again in the future! Warm regards, Barbara Göttling General Manager
игорь з
Гость проживал в сент. 2022 г.
Семья
10.0/10
Превосходно
Опубликовано 21 окт. 2022 г.
Отличный отель, расположенный в самом центре города. Удобно совершать пешие прогулки по Вене, удобное расположение для шоппинга. В отеле прекрасный бассейн и зона SPA. Отличный завтрак с отменным качеством и большим выбором блюд. Сервис соответствует высокому мировому уровню. Достаточно дорого, но стоит того.
Ответ от объекта размещения: Dear игорь з, thank you very much for your excellent feedback on TripAdvisor. It is great to hear that you enjoyed such a good time at Park Hyatt Vienna. I am pleased to share your great feedback with the entire team. With my best regards from Vienna, Monique Dekker Area Vice President/General Manager
teamaestro
Гость проживал в мар. 2025 г.
Семья
10.0/10
Превосходно
Опубликовано 4 апр. 2025 г.
Just finished our annual March residence at Park Hyatt Vienna. We stayed 15 nights in one of their elegant Park Suites. It’s still our favorite PH property with exceptional Globalist care. The staff is second to none! We were greeted by the GM, and presented with two cakes and numerous small gifts to celebrate our birthdays along the way. Guest services even treated us to afternoon tea. The property is very convenient for walking to concert halls, opera, and major museums. Plus, we used the spa every day. This was our third visit and we are already planning our 2026 return!
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Ответ от объекта размещения: Dear teamaestro, Thank you for your thoughtful feedback. We’re thrilled to hear that your third stay at Park Hyatt Vienna was as memorable as ever, and we’re honored to remain your favorite Park Hyatt property. We’re also glad to know you enjoyed the birthday amenities. It was truly a pleasure to personally meet you during your stay, and we can’t wait to welcome you back in 2026 for another unforgettable visit. Thank you again for your continued loyalty! Best regards, Bastian Baumann General Manager
Susanf31
Гость проживал в янв. 2025 г.
Пара
10.0/10
Превосходно
Опубликовано 18 февр. 2025 г.
The Park Hyatt Vienna was simply fabulous! Everything was top notch. From the door men who took our bags, to the check-in personnel, to the concierge. I'm so sorry I didn't get the name of the concierge who helped me every single morning. This was our first visit to Vienna and every morning he would highlight a map of the city with suggestions on what to see and where to go and drawing out walking paths for my husband and me. He gave us great suggestions and couldn't have been more helpful. The location of the Park Hyatt can't be beat. It's in the heart of the city and walking distance to almost everything you would want to see and do. The breakfast buffet was good but I wouldn't call it fantastic. The buffet at the Hyatt du Louvre in Paris was much better. We also had a service issue on Sunday. For some reason, we just couldn't get served. They wouldn't even look at us. Our coffee didn't arrive until after we had eaten. It was bizzare. But service was great all other mornings so I will just chalk that up to a miss/bad day. If I had to be really, really nitpicky - I would say I didn't like the products in the bathroom. The soaps, shampoos, conditioner were not great. I would have far preferred L'Occitane products. But again, I'm nitpicking. I would stay there again in a heart beat. The rooms are stunning and spacious. The linens, beds, towels were luxurious. The service was excellent. The rooms themselves were over-the-top beautiful.
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Ответ от объекта размещения: Dear Susanf31, Thank you for your wonderful review! We’re absolutely thrilled to hear that you had such a fabulous stay with us and that our team, especially our concierge, helped make your first visit to Vienna so special. It’s great to know you loved our central location and luxurious amenities. We appreciate your honest feedback regarding your breakfast experience—please accept my sincere apologies for the inconvenience. We can’t wait to welcome you back for an even more fabulous stay! Best regards, Bastian Baumann
staceyinparis1
Гость проживал в дек. 2024 г.
Пара
10.0/10
Превосходно
Опубликовано 15 янв. 2025 г.
We recently spent a beautiful three day weekend at the Park Hyatt Vienna, and it was nothing short of amazing! The hotel is centrally located, making it the perfect base for exploring the gorgeous city of Vienna. Our room was spacious and beautifully decorated, with high ceilings that made it feel even more luxurious. Every detail in the room was thoughtfully designed. Also, the Le Labo products in the bathroom smelled incredible and were a nice touch. In addition, the staff were fantastic! They were so friendly, welcoming, and very professional. Stefano, the concierge, was especially helpful. He made reservations for us, gave great recommendations and even helped me send back a watch I accidentally left behind in the room. The hotel’s amenities were excellent. We enjoyed the great gym and loved relaxing at the pool and spa at Arany Spa after exploring the city. Breakfast at the Bank Brasserie was delicious, with a wide variety of options in a stunning setting. We also enjoyed sweet treats in the lounge during the afternoons. The Park Hyatt Vienna is a true five-star hotel with outstanding service. We can’t wait to stay here again!
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6/11
Ответ от объекта размещения: Dear H2683GFstaceyr, Greetings from Park Hyatt Vienna. Thank you for taking the time to share such a lovely review of your stay at Park Hyatt Vienna. We are thrilled to hear that your weekend with us exceeded your expectations and that you enjoyed every aspect of your visit. Your kind words about our team, especially Stefano, mean so much to us. We take great pride in delivering exceptional service, and it’s wonderful to hear that Stefano’s assistance made your stay even more memorable. We’re also delighted that you enjoyed the culinary offerings at The Bank Brasserie and our Lounge. It’s always our goal to create a truly five-star experience, and your feedback affirms our efforts. Thank you once again for your recommendation. We look forward to welcoming you back to Park Hyatt Vienna for another unforgettable stay. Sincerely, Claudia Zauner Assistant to the General Manager
Ara H
Гость проживал в нояб. 2024 г.
Другое
10.0/10
Превосходно
Опубликовано 11 дек. 2024 г.
I stayed at the Park Suite with View. The rooms were large and well-fitted, with heated marble floors. I loved the windows overlooking the Christmas markets. The spa is stunning. The gym is new. I loved breakfast at the Bank. Josie, Stefano, Martin and the team were generally fantastic, helping me with my needs. However, I want to highlight Karim, who was exceptional. I stayed with Hyatt since 2021 when I graduated university, over 300+ nights since including PH Bangkok, PH Niseko in Japan, PH Seoul, and some of the best non-Hyatt hotels in the world. Karim was the best concierge I’ve ever had. Here are 3 reasons: He is an excellent problem-solver; I asked where I could get cake, he called up the most famous cafe in town with the best cakes (Cafe Central) and gave me a card to show them. I had not thought about that cafe because online reviews had said it was impossible to get into. If he hadn’t, I would have to wait an hour in the Vienna cold and rain. He even assured me he will come to the cafe if they didn’t let me in, and I know he meant it. I had the best experience because of him of Austrian pastry. There were some hiccups with bookings which were due to language mistranslations which he resolved immediately. He gave me bathing suit recommendations (because the pool didn’t sell any) and the best Christmas market recommendations, because I deserved better experiences than the average one in front of the hotel. Karim goes above and beyond as a concierge for hospitality; I needed a phone charger, and it wasn’t charged out of the box, when I came down later it was all charged ready for me, because he is prepared. He recommended an orchestra show (at best music hall where Vienna does New Year’s concerts that go for 10,000 Euros on the Black Market). I was very impressed by his thoughtful recommendation. He made small talk that made me feel welcome and seen by asking about my story; I was traveling alone at Christmas yet I had the most amazing time because of Karim’s recommendations and gestures. He genuinely cares for guests: He switched out tour guides because I was uncomfortable with a third-party guide, which he didn’t need to do. I know that no matter who the guest was and what they needed, Karim would deliver his 200%. Karim’s exceptional service is the reason why I will choose Park Hyatt over other hotels everytime and will fully recommend this hotel and Hyatt to friends, family and strangers. I hope he gets recognized by Hyatt for his impressive work. There is no request too ridiculous for Karim, he always tries his best for guests.
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Ответ от объекта размещения: Dear Ara, Thank you for your incredible review and for sharing such thoughtful feedback about your stay. We’re delighted you enjoyed the comfort of your suite, the views of the Christmas markets, and the exceptional breakfast in our restaurant. Your kind words about Karim and Josephine, Stefano and Martin mean the world to us. We’re thrilled to hear how Karim’s outstanding service and dedication made your stay so memorable. It’s heartwarming to know his thoughtful gestures and problem-solving left such a positive impression on your experience. We truly appreciate your loyalty to Hyatt and your recommendation. We look forward to welcoming you back for more exceptional stays in the future! Sincerely, Claudia Zauner Assistant to General Manager
GatorNurse
Гость проживал в нояб. 2024 г.
Пара
10.0/10
Превосходно
Опубликовано 9 дек. 2024 г.
We stayed at the Park Hyatt for 2 nights.We were gifted a GOH, so we were treated like Globalists, which really made our stay phenomenal. We arrived around 9 am and checked in. We were upgraded to a king deluxe room (even though the hotel was at capacity). They apologized that our room wasn't ready yet, and initially told us it would be ready around 1. (It ended up being ready before 11 am.) I wanted to freshen up before going out to explore. So we were taken down to the spa changing rooms. The location of the hotel is wonderful. There was a great Christmas market right in front. There were also restaurants and lots of shops including all the fancy places. It was so easy to walk to most places from the hotel. Our room was beautiful with very high ceilings. The room was huge. There was a desk, king bed (very comfortable), seating area, and the mini bar and coffee station. We also had a walk in closet. The bathroom had a shower, tub, two sinks, and fancy bath products. We got a free bottle of sparkling wine bc I told them it's our anniversary. On our first morning, we had to leave early for a tour, which meant no breakfast. My husband called down that morning and within 20 minutes, we had a bag waiting for us downstairs with coffee and pastries to go (free of charge). We did go to breakfast on our last morning. Huge assortment of food on the buffet, as well as a menu (eggs benedict was amazing). They also had mimosas. Before checkout, we did go down to use the pool and sauna. It was so relaxing. You cannot miss the pool, even if just for a quick dip. Everything was gorgeous. We got a late checkout (we were able to stay til 4 but we left around 1:30 pm). I would 100% recommend this hotel. The staff was incredible.
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Ответ от объекта размещения: Dear GatorNurse, Thank you for your fantastic review! We’re thrilled to hear that your stay was exceptional and that you enjoyed our rooms, prime location, and thoughtful service. It’s great to know our team could make your anniversary even more special and that you had time to relax in our pool and sauna. We truly appreciate your recommendation and look forward to welcoming you back for another wonderful experience! Warm regards, Claudia Zauner Assistant to General Manager
211tmotie
Гость проживал в окт. 2024 г.
Пара
10.0/10
Превосходно
Опубликовано 24 нояб. 2024 г.
We stayed for three nights with Park Hyatt Vienna and everything was so over the top. You would tell no expense was spared to make the hotel beautiful. The entire staff is amazing. They are always waiting to anticipate something you may need. Room service was catered to times when we were not in the room and bottles of water were always stocked up. Our room was a wonderful size. We did request extra pillows and those were brought promptly to the room. We had an issue with the shower being Luke warm and they send someone immediately to take a look and when I came back from dinner there was a ticket with clear communication that the concern was addressed. We tried their breakfast and it was nice. We also had lunch and that was very good as well. All these meals were eaten inside “The Bank” We also utilized the salon to get my husband a haircut. The atmosphere was very nice with water being offered and magazines to look through. I regret not having enough time to go to the pool or book a spa treatment. This was our first Park Hyatt experience and we hope that others match this standards. We will absolutely stay here again if in Vienna
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Ответ от объекта размещения: Dear 211motie, Thank you for your kind words and for choosing Park Hyatt Vienna for your first experience with our brand. We’re delighted to hear that you enjoyed the elegant surroundings, attentive service, and the various dining options during your stay. It’s great to know that our team was able to quickly address any concerns and make your stay as comfortable as possible. We also appreciate your feedback on the salon and room service. We look forward to welcoming you back the next time you're in Vienna, and we hope you’ll have the opportunity to enjoy the pool and spa on your next visit! Best regards, Claudia Zauner Assistant to General Manager
Lydia Q
Гость проживал в мар. 2025 г.
Поездка с друзьями
10.0/10
Превосходно
Опубликовано 14 апр. 2025 г.
Our stay at the Park Hyatt Vienna was nothing short of exceptional. From the moment we arrived, the level of service was impeccable, every staff member we encounter was professional, warm and genuine helpful. The hotel itself is stunning with a perfect blend of historic charm and modern luxury. The room was spacious, beautifully appointed and immaculately clean. Every detail was thoughtfully designed for both comfort and elegance. The concierge team went above and beyond to assist us with recommendations and reservations, always making us feel like valued guests. Special mention goes to the bar staff, service was truly amazing. This is luxury hospitality at its finest. The Park Hyatt Vienna is the kind of place you look forward to returning to, and we can’t wait to go back _
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649ic
Гость проживал в февр. 2025 г.
Семья
10.0/10
Превосходно
Опубликовано 30 мар. 2025 г.
Most hotels in Vienna are along the ring road; this one is inside the ring very well located to center city sites within walking distance. I didn't see the new Rosewood a few minutes walk from here but I was very impressed with this property which offers an indoor pool (which I don't think the Rosewood offers). The pool and spa areas are open till 9. The gym is very good and has just about everything. The locker room has a bathing suit dryer. I think this Park Hyatt compares well to the one in Zurich which for some reason is rated higher. We had a one bedroom suite with a connecting room. The rooms were decorated beautifully. The floors are almost all wood and I could have used a bit more carpet. The showers and AC worked well. The suite only had one bathroom. The view was of a sidewalk and some stores but I don't think this hotel has any rooms with any particularly fascinating views. The suite had a large bathroom and tons of closet space (only one bathroom). Breakfast buffet was excellent and we liked the room they use which is also a restaurant at night. It was once a bank. We weren't thrilled with the restaurant's menu but the chef made us whatever we asked for. If you want more value for money, consider the Hilton at the Stadtpark which is right near the airport express train. You can take a metro to the city center from there. Staff were friendly; prior to arrival they put up balloons in our suite and had treats there to celebrate her birthday. I liked the facilities here and the grandeur of the place inside the ring close to the center of town where you could walk around pedestrian-only areas. The location is easy to reach by car and there is a large taxi stand just outside. If you order an Uber, you are often likely to find a taxi go outside the line and come right to you.
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Ответ от объекта размещения: Dear 649ic, Thank you for taking the time to share your detailed review! We’re delighted to hear that you enjoyed your stay and appreciated the Arany Spa, including our pool and facilities. It’s wonderful to know that you found everything well-equipped and convenient. We’re also pleased that your suite met your expectations and provided a comfortable experience. We appreciate your feedback on the restaurant menu and are happy that our chef was able to accommodate your requests. Thank you again for your thoughtful review. We look forward to welcoming you back for another memorable stay! Sincerely, Bastian Baumann General Manager