Lodge of Four Seasons Golf Resort, Marina & Spa

We stayed in a room in the Seasons Bay section of the resort and it was not great. The bed was terrible. The mattress seemed to be bigger than the platform holding it up so you felt like you were going to fall off near the sides. The room had a strong musty smell which lingered on the bedding. An update is long overdue.

Property is not well taken care of in at least the room I had. To few staff in the restaurant so long waits for service.

First time staying there and I really enjoyed it. Check-in was easy people were super friendly, and the room is really clean.

Check in was a breeze! This place is huge, and they did provide a map, which was super helpful. Only one elevator was working at the time of our stay, which was inconvenient a time or two, but not a huge issue. We were on the 4th floor, and stepping off the elevator, the smell of grease/oil was very strong. The carpets in the hall were very stretched out and definitely needed cleaning. The room was clean, however, it just had that older smell to it. The tub was SO slick. Anti-slip things definitely need to be added to prevent anyone from falling. Overall, the stay was nice. It is older, and you can definitely tell that, but still clean enough that I would stay again.

There was no running water in the shower and tub, there was little or no running water in the sink and what you could get, backed up into the sink and took a very long time to drain. It wasn't very clean and just not what you'd expect for the amount of money paid for a night's stay.

The online pictures do not represent this property's actual state. The lighting at night was nonexistent; I could hardly find the numbers on the outside of the room. The door from the outside door appeared to have been broken into at one time, and the inside lock was unstable. I did not feel safe at this property. The room was filthy at every level. This property could be stunning, but it is not managed well.

This place was a disaster from the time we got here until we left. There was sand on the ramps, which made my gf fall down in the rain. The rooms are old, broken blinds, just all around run down with fresh paint over it. The TV stopped working and they sent a guy to fix it. It then just locked up and restarted every once in a while. The heat was either hotter than hell or none, no in between. Kids running above our room and screaming, unless we are maybe under the daycare/gym.... Tub doesn't drain while you showered. Just an all around terrible experience I'll never put myself through again.

No light above the building signage and no lighting to the building. No signs directing to buildings. Dangerous to navigate and to walk to the room. No hot water. No water in the shower. Not all electrical outlets were functional. Broken shade on the door. Signs of an aging facility. Beds were okay. View was amazing.

I want to give everyone the benefit of the doubt and believe the problems I experienced were an oversight. I can tolerate a small amount of dirt or a leaky faucet or a loud and rusty heater or water that switches between scalding and freezing in the shower every 30 seconds, but all of that coupled with issues that make me feel unsafe is another level. The blinds over the patio door were cut around the door handle, making a large enough space that someone could look into the room if they wanted. Also, that same door, even when locked would open a little bit. I believe it would have been very easy for someone to get in from the outside if they really wanted. I did not feel safe or comfortable sleeping there and I had to cancel my three night stay after the first night and find somewhere else to stay. I was in town for a conference and needed somewhere to stay and luckily I found better accommodations. I might have expected the low level of quality if I had paid $50 a night. But I paid an exorbitant amount of money for what I experienced. I'm grateful to have gotten a refund but I do not recommend anyone stay here. The pictures of the room I booked were false advertising at the very least. This place either needs to close, or have extensive upgrades in cleanliness, quality, and basic safety measures.