Maliekal Heritance Cherai

The hotel's location is fantastic. All the rooms are on the lake's side, where as the restaurant is across the road on the beach. The rooms were comfortable with all the amenities with 2 ACs in all rooms minimum. The shower was nice, a bit complicated, but the water force in the shower head was a bit disappointing if you wanted hot water. However the water force was good for cold water. The jacuzzi in the room was very nice. Evening snacks with Tea or coffee was decent. They also had few cycles, kayaks, pedal boats and fishing activities free of cost at special times. The swimming pool was very nice and clean water, but the waterfall was switched on only for 10 to 15mins. The only drawback was the restaurant and its food with its service. The first day we went to have lunch, it was ok. Pls dont try the pasta, it's terrible. Most of the menu was unavailable. Dinner was almost the same issues with items unavailable. The breakfast was even worse as they preferred and served people who knew the local language over the people who didn't. Simple example, we asked for coffee and tea multiple times and we didn't get, however people speaking local language got immediately. It was mentioned pancakes, and when requested multiple times they didn't serve. Finally we left from there. Overall i would not stay here again as it was not value for money as anticipated.

Wunderbare Ort zum entspannten, genießen. Sehr nettes Personal, gute Küche, sauber, gemütlich, gepflegt. Es gibt Zugänge sowohl zum Backwaters als auch zum Meer. Ich würde jederzeit wiederkommen. Vielen Dank

We like the ambiance, but the guest experience was terrible. We walked in the burning sun and staff was least concerned about us, rather tried to market paid massage services at the help desk. People in the front desk must learn to engage guests with smile and comfort. They seemed to be busy in their own world, also forgot to give us ‘welcome letter’ and nit bithered to explain about property. We had to call them and remind regarding wifi password. The overall experience was poor they need to really work on hospitality.

It was our first visit to Kochi and Maliekal resort made it so special for us. The rooms, the hospitality and the services were impeccable। One must do have a stay here ! Highly recommended. And special thanks to staff Shalima and Sijidas. Cheers !

A very warm and cosy experience. Excellent staff and service. Beautiful surroundings and good food. I will rate it 5 Stars as the beach and back waters both close by. Great ambience. The Spa treatment was good. The Tranquil Jaccusi Room was good for a family of 2.

We stayed in Màliekal resorts for 2 nights. This is our third time staying here. For the first time we could notice every facility posted in the Website actually available. Very clean and well maintained. You will never be disappointed. The ambience was really fantastic. The garden and landscaping was excellent. The staff were extremely helpful and courteous. We will definitely go back.

Lovely setting, very friendly staff, very helpful attending to all your needs, very clean and tidy, lovely gardens to the lakeside, serving afternoon teas on the boat or floating platforms, which was complementary between five o’clock and six o’clock every night

It was the best resort i have ever been to. The staffs were very friendly. The place was realy a lovely relaxing & a refreshing place to stay at. The rooms were well maintained. The food provided there where so tasty so we need not bother to think to buy from outside. Over the experience was so excellent.

Very neat and clean resort compared to other resorts n Cherai, their wave restaurant is located very close to beach. Spa service is excellent. We booked Traquil wooden jacuzzi room. Overall very good experience and had enjoyable trip.