Premier Inn Waltham Abbey

Great hotel with an excellent chef and brewer pub next door.Good location only half an hours drive into London ( on a good day ) Excellent breakfast at the newly built restaurant.Staff very accommodating.

On arrival the staff was friendly and welcoming. The hotel was very clean and tidy. The selection for breakfast at the buffet bar was good. It was very handy that the pub was next door and the parking was free .I would recommend a stay here.You stay you decide

Breakfast great. Service from Ange and Teresa was wonderful. Receptionist was very attentive. Went to the Drumsheds so was close down the road. All round a good trip. Made better by the hotel stay.

I always stay here when visiting London. Very easy to get to from the m25. I have stayed here 3 times. On this occasion unfortunately the people were a bit noisy above me, walking about late into the night for about 2 nights out of my 4 so did not get a good night's sleep. The hot water in the sink in the bathroom did not always work. I would stay again as this hopefully was a 1 of of not the best stay as all the other times are great. Will be visiting again. Very clean tidy room and friendly staff.

The staff savannah was very friendly and helpful, She's a credit to your company. The room was clean and comfortable will come again

This is a bang average Premier Inn, with an independent pub next door, as you can only eat breakfast in the hotel. Our room was hot - there was a fan provided which was noisy and meant we didn’t get great sleep as we needed to have it on all night. There are unfortunately no adjoining rooms which meant our family of 4 with 2 teenage boys had to sleep in the same room, which felt small with the 4 of us. The main issues here were the lack of WiFi and some of the senior staff members’ surly attitudes. They aren’t the friendliest bunch. We effectively had no internet for 4 days. The free WiFi didn’t work for us. We had 5 phones between us on different networks and couldn’t get the free WiFi on any. There is also very poor network coverage in the area - very slow 3G - so no internet which was a problem. I brought this issue up twice during my stay. I would have brought it up more, however there wasn’t anyone visible at reception whenever I passed through. On day 2/3 I managed to speak to someone on reception as I passed, and they said that the WiFi was working but was coy about saying that there had been an issue…I told them that it hadn’t been working and they intimidated it had been fixed - felt like they’d been told not to admit there was an issue. Still no WiFi and I couldn’t even log into paid WiFi. Kept receiving web page warnings that my connection wasn’t private and security warnings about the connection. On checkout I spoke to a senior member of staff to let them know the issues and that I’d spoken to another staff member during my stay about this. I was told that the staff member I spoke to “shouldn’t have said there was an issue” and they also became quite defensive intimating that the issue was with our 5 different devices, not their WiFi. This annoyed me as there was no apology. If she had admitted that they’d had an issue and wasn’t so defensive I probably wouldn’t have left this review.

We've stayed at this hotel quite a few times. It's having a re-furb at the moment. Just wanted to say though that the breakfast this time was amazing. Therese, the cook was great. Everything was beautifully cooked and hot. We asked for extra fried eggs and she cooked them for us and brought them to our table. They were great. Can't fault the service or the food.

Had a one night stay here. Only used the room. Decent sized room with plenty of space. Bathroom was big with a bath and shower. Had small.decent coffee and tea facilities. Bed was comfy. Big car park. Has a resturant on site and a pub next door and there is also a pub about 5 mins walk

Very clean and comfortable. A large bright room with everything I needed. Lovely big bed, white crisp linen. Tasty breakfast with nice vegetarian options. Good supply of tea and coffee and milk. Great hot shower. Exceptionally helpful and friendly staff. Very happy.