Four Points By Sheraton Shenzhou Peninsula

管家John 很貼心 有什麼問題也是很耐心的解答幫忙免費加了床 跟早餐 響應及時 非常棒的體驗！特別感謝！以後還會住 服務：都非常好👍

要點贊管家John在入住前給我們發送酒店具體定位🏨 活動安排表等，到酒店送了歡迎水果🥭一直温馨關懷[擁抱]有問題發消息立馬迴應和幫忙解決，幫忙申請小禮品 很棒

酒店位置太方便了，去網紅燈塔步行可達，周邊吃飯選擇也多，管家很熱情周到。 最好的就是管家小陳John，在入住後就發了攻略，很詳細，有求必應很貼心，主動提供幫助安排了位置非常好安靜視野也開闊的房間 下次再來

設施：很陳舊，真的很舊很舊 衞生：衞生很一般，感覺哪裡都臟臟的 環境：外面環境滿意的 服務：很一般

將近16點來辦入住，客房沒有準備好，讓我們再等一小時。很絕。討水喝，讓我們自己去門口拿。 進門想防盜鎖釦一下，結果防盜鎖整個和木條一起帶着釘子掉了下來，幸虧沒砸到腳。 早餐也很拉胯，真的，亞朵的早餐都比你們強。 最絕的是我們離店了，從來沒有出現過的所謂的管家Ella來詐屍了，我們住進來了時候從來沒有出現過，離店了，可能來討個好評？這個差評就是送給你的，本來都懶得評論，看到你的短訊，高低得把你掛出來。

Be aware that many of the photos for the Four Points are actually of the Sheraton which is the sister hotel next door. The address is also for the Sheraton. The Four Points is in a pretty shocking state. The rooms are old and both rooms we looked at smelled so badly of smoke that our clothes stank after being in the room for 5 minutes. Bear in mind I'm a smoker when I say the smell was overwhelming. The room room itself minus the smell was enough to check out. About 15 years ago this would not have been a 3 star hotel. Spent two hours at the desk in the Four Seasons trying to sort it out, then another hour in the Sheraton - and we speak Chinese. Eventually paid an extra 600 a night and changed to the Sheraton next door at the same time as another couple who were not happy. So now having paid for the Four Points and an upgrade to the Sheraton we were in influencer land. If you want to take photos for social media, have travel photography, run between photo ops, live stream or listen to banging music at the beach bar while arranging exactly the same photoshoot as everyone else then this is the place for you. If you want to walk in a straight line without being pushed out the way, run into by people on phones, chill at the beach bar or sleep then it is not. It's full on. We checked out 3 days early. Many thanks to Trip customer services for helping us as we weren't allowed to check out without their help.