Tower Hotel & Leisure Centre

I stayed in Tower Hotel 4th 5th march 2 nights midweek break. Lady front desk very friendly I had great check in out experience fantastic Fiona. Very very nice friendly. I had Fantastic evening meal Food was best had at Hotel Long time restaurant staff fantastic service friendly. Fryed breakfast fantastic and staff very professional true out Hotel enjoyed food Hotel and rooms very clean Best cleanest I have seen in Hotel fantastic views from Hotel price paid break well worth money really enjoyed my experience I will be back again No faults with this Hotel well run Hotel fantastic service great booking experience by phone Fiona manager staff Thank you My best Hotel experience Long time.

We had travelled from Canada and this was our first stop on our Ireland roadtrip. We were very jetlagged and had spent the day hiking and visiting places and desperately needed sleep but we arrived early. We decided that we would walk around the town until checkin time, but went to the desk to let them know we had parked our car, and the reception was fantastic. The woman at checkin was so kind and even let us know our room was ready, 2 hours in advance, and let us check right in! I have never been so grateful for a warm shower and cozy bed! The accomodations were clean and comfortable and we had an AMAZING view of the river. We opted for breakfast included as well and I was so glad. We enjoyed our first Irish breakfast, which was nice for a buffet! To the staff who were helpful with our questions like "how do you turn on the power", thank you so much for being such gracious hosts!

Exceptional stay. We stayed in beautiful room 310, stunning views of the river and room was immaculate. Had dinner in the bar and were looked after so well although we were in a big rush to get to an event!!! Staff throughout the hotel seemed to genuinely enjoy working there and were all super friendly. Our only disappointment was that we only got to stay for 1 night. Will definitely be back in the future.

What a place, met by warm lovely receptionist, the room was immaculate. The bar staff and entertainment was just amazing, we had such a good night I’d never stay anywhere else in Waterford and that’s the truth.

Lovely 3 nights at The Tower. Don't normally eat at hotels where we stay as we like to explore local pubs and restaurants. However the meals were good value and they had local beers on tap. Great indoor pool and the staff gave us great customer service. Had some initial problem with air con but they sorted it very quickly. Hotel is right by the Viking Triangle which has the places of interest. Hired a bike and did the Waterford Greenway and so earned myself another lovely pint of Smithwicks from the Hotel.

I have stayed in the Tower hotel frequently over the past two years while in Waterford for work. it has become a home from home...The staff are without exception the friendliest and most helpful of any hotel I have ever stayed in both in Ireland and abroad.... From the very first telephone query about availability of rooms to my arrival with a huge amount of luggage consisting mostly of work papers and books I was struck by the kindness of the staff...it was apparently no trouble to have one of the friendly hotel porters transport all by trolley to my room...thereafter any request was dealt with in the same fashion...nothing which contributes to a guest's enjoyment of their stay is too much trouble for the staff of this hotel...I have to mention in particular Susie who is on reception usually in the afternoon/evening...whilst extremely efficient she retains the human touch and epitomises the ethos of this hotel for me...On one occasion while staying there I was hit by a 24 hour gastro bug....I happened to mention it to her and she immediately offered to have a member of staff go to the pharmacy to pick up medication for me.....It was such a comfort to know that I could call reception at any time and they would help in any way possible...I also have to mention Caroline who is on reception in the morning...she is a breath of fresh air, like Susie efficient empathetic and helpful.. .I frequently have to avail of room service food in particular breakfast when working...And the lovely staff, often young, who deliver room service always have the same friendliness, politeness and kindness of Susie, Caroline and the other amazing staff of this hotel.