Best Western Hotel Wavre: отзывы

Very poor service. I do not blame the only two staff on duty who were clearly stressed and under pressure trying to serve meals to a coach load if tourists booked to stay overnight. Informed the two of a food allergy that was totally ignored and the meal contains the peppers that was asked not to contain. I totally blame Best Western management for poor staffing and inadequate training of the staff. Had the allergy been a peanut allergy it could have been fatal. Come on best Western get your act together. We have used Best Western on many occasions such as Canada and many other counties. Best Western will be a chain of hotels we will ensure to avoid in future holidays. A total failure of Best Western standards and very poor management.

We have booked this hotel by a wrong click and cancelled it within 15 mins. Then I called this hotel twice and the manager of this hotel is lacking of empathy and decided to keep all the money, in another word her job is just trying all she can to take the client's advantage.

2 Overnight stays in coach party travelling to austia.Staff unhelpful and rude. Food poor and no choice. Rooms cold. Not suitable for disabled travellers. No porterage or early morning call. Biggest tip I can give is don't stay here. I would never stay here again.

Firstly I cannot belive this place is a Best Western Branded Hotel. This hotel is in the middle of nowhere with nothing nearby which is not great if you are expecting the hotel restaurant to be open. I believe that they have staffing issues so the restaurant at the hotel is frequently closed. Rooms are ok, a bit on the small side. Unfortunately this hotel do not know what a proper pillow looks like so you will have to spend the night sleeping on what seems like a sofa cushion. unfortunately i have had to stay in this hotel on two separate occasions and they seem to have an issue with there drains. On both stays the bathroom was stinking with only can be described as a a blocked drain type smell. This hotel cannot seem to cope with breakfasts. The breakfast area is too small for the number of guests. The breakfasts they throw out are also below par. The hot choices can be described as lukewarm at best. hopefully Leger and Shearings will stop using this place as its a Best Western in name and prices only.

The hotel with the worst service I have ever seen in my life. They do not want to help you in any way. It was very dirty and smelly. I do not recommend this place to anyone. The breakfast was also very bad and there were very few options. I did not like it at all.

This hotel is not safe. Avoid because your life depends on it. The escape door / window in my room was locked with screws and couldn’t be opened. The air con did not work either. It was 30 degrees in the room but the manager simply refused to deal with the situation. In fact he swore at me when asked for help. Disgusting and unsafe place which I will never ever use again.

The beds were dusty and the hallways smelled really bad. Mosquitoes in the room biting you all night and buzzing around in your ear.

Breakfast was horrorbly. Room was okay. No differences between normal and superial room. Staffel told me Hotel was fully booked but we were nearly alone.

Everything was good place was clean but the breakfast was expensive and there’s not too many food which is we canceled the breakfast.

I stayed in this hotel for one night on the way to Austria on a coach trip with Shearings. It's in a decent location - about 2.5 hours from the ferry crossing at Dunkirk, and in a quiet area of Belgium so there was no traffic noise. That said, there are also no amenities nearby - our coach knew this and stopped en route, but if you were travelling by yourself you might not know this. There appears to only be one elevator here, and a small one at that, so if you are part of a coach trip you do have quite a wait. I opted for the stairs but this is not an option for everyone. There was a musty smell in the stairwell but nowhere else in the building. My room was perfect for an overnight stay, the bed was firm and the pillows were soft, the room itself was clean - it reminded me a little of a Premier Inn actually. The bathroom was of a good size, the shower heated quickly and had very good water pressure. The TV here had both BBC 1 and 2 if you did want to watch TV, and there was a USB charging point beneath this (as well as plenty of plug charging around the room). Breakfast was a bit shambolic, two coaches with similar departure times and a VERY strict opening time meant there was some choatic queing going on. There also wasn't enough seating for everyone in the dining area, which meant some people were having to carry their food around the reception area. The food was of decent quality, not high end but edible. The orange juice/apple juice was more like squash which disapointed me, but the food options were replaced quickly. This was fine for an overnight hotel, I'd consider staying here myself on a weekday night perhaps but would want to avoid weekends due to the coaches.

I stayed at the best western in Wavre on returning from a Ledger tour of Austria. We arrived around 8pm and there was no where to buy any food from as the restaurant was closed. It was very hot and humid outside and this did not improve when I got into my room. There was a fan provided, but no air conditioning and I couldn’t have the outer door (no window a full door) open as it was ground level and a security issue. The was a bath with shower even though I had requested a walk in shower due to mobility problems. The bath was very slippery when wet and was dangerous. The shower head was broken and the water pressure very poor - it took forever to wash my hair. The beds appeared clean and comfortable but there were mosquitoes in my room and I got eaten alive as well as having no sleep due to being so hot. Breakfast was also disappointing with little in the way of supplies and the room was too small to cope with the two coach parties there. There is nothing around the hotel so I would say eat your evening meal before going for the night. I would never choose to stay in a hotel with no air conditioning or a walk in shower, so would not choose to stay here again. I will say that all of the staff were both friendly and helpful.

Simple hotel ideal for a business trip to the Wavre region. Bar with a wide assortment of beers for a quick drink. Rooms are simple but sufficient for a one night stay. Note that the restaurant is closed so get a meal before arrival. Reception staff was helpful.

A nice enough twin room with a bath/shower and Tea-making facilities but No milk. Our room overlooked the car park as it is in an Industrial estate. But the room was cold. The restaurant meals are a bit expensive, but the breakfast was normal cereals, a selection of hot food, and pastries. The staff seemed rushed and busy as there were only two of them. Mixed opinions about our return visit. As with our outbound journey, the inbound gave us a ground floor room again a twin but no cabinet between us so I could move the bed. And unlike upstairs it also had a radiator the room so it was not 10 degrees, but the same bath/shower. Again tea making facilities but no milk.

Very comfortable and practical. Very well located.