Kidwells House

Lovely little guest house, really quiet but not too far from town! Not far from the two main attractions as we saw it, Hereford Cathedral and the Hereford Cider Museum. Easy to get to on foot after going up by train. Parking is available additionally I believe.

This property is well run and the rooms very clean. The property manager Ann is just lovely, very easy to communicate with and will go out of her way to make your stay just perfect. Easy check in and checking out. Plenty of free parking. A small easy walk to all attractions and restaurants

I arrived at Kidwells House and unfortunately, my experience here was so bad that I wasn't able to stay. I had to make a last minute booking elsewhere and left about 10:30/11pm. There was a pretty unacceptable level of noise (walls paper thin and a group of lads having a party upstairs with thumping music, loud phone calls outside my room etc.). I waited for an hour and tried to find someone but the reception was shut. I also didn't feel very safe because the keys to the rooms were kept in lock boxes with very obvious combinations on the outside of the doors. As I was leaving, I was harassed by one of the men trying to talk to me. I communicated this with the host and asked for a refund. Not only did they refuse to give me a refund, but they also disclosed information on the protected characteristic of another guest staying in the room above me. This was not only irrelevant in this case, but also highly inappropriate, and I would never want a hotel to disclose my information to other guests, particularly personal information about a sensitive topic. I am pretty appalled to be honest, and as a female travelling alone, there is a serious issue with both safety and confidentiality here. If you're looking for a relaxed and easy stay with hosts who care about your wellbeing, my advice would be to save your money and go elsewhere!

Great location, room was clean, tidy and comfortable. Anne ensured the door entry codes were sent through ahead of my arrival. Car parking was a great bonus, I was a little disappointed that breakfast is no longer available at Kidwells House.

Booked this last minute as I'd got dates wrong for a wedding. The lady on reception was very welcoming & helpful with information. Our room was lovely & cosy (it was very cold when we visited) room was clean & was perfect for us. Thankyou Kidwells house

Good points were generous parking, with plentiful hot water, and good wifi. However the room was grubby and shabby. Very dated which in itself is not a problem as why should good solid furniture be replaced on the whims of fashion? With the desperate need of deep cleaning and repainting, mould and general shabby air it all felt very neglected. There was a thin layer of dust on most surfaces that does not show in my photos, but the black mould, peeling wall paper and dirt above the radiator can be seen clearly. . Extra pillows had no pillowcases.