AmericInn & Suites By Wyndham Baraboo Event Center

Room wasn’t the cleanest, stain on blankets and hair in shower. The front desk guy was very nice. He helped with a bad light in bathroom

Bathroom shower wall was not clean and shower did not drain. Shower did not hot. Hotel needs a complete overhaul. On the 5th floor one room door was completely off the hinges and on the floor.

I dont own pet, nor would I take it traveling!I was told a few days prior hot tub was working & available, major reason we frequent facility; establishment had replacement pump but always excuses not to install!Also attached restaurant was out of menu offered food.

The door to our room was falling off the hinges and we had to lift it to close it. The tub barely drained during showers and the pull out mattress in the couch was in awhile shape. At breakfast, there were exactly 2 small egg & cheese omelettes and we are a family of 5. There was no front desk person, so I had to call them to ask for more eggs and they never showed up even though they said they were on the way. The pool was fun for the family, but the sauna appeared to have been wiped down with brown paper towel from the bathroom, so there gross brown paper chunks all over the floor and wall in it which made it feel unsanitary. We did appreciate the size of the rooms (family suite with a separate bedroom for the kids). We did not take advantage of the jacuzzi tub. The in room coffee could use a serious upgrade, too.

We called ahead, to make sure the hot tub & pool were working. My friends & I are all in our 70's. We count on using the hot tub, & were told it was working. We wouldn't have made reservations, if we hadn't been lied to. They kept saying it would be fixed in a couple hours, & never was. We were there Mon- Thurs & got daily lies. I'm sure I talked to the owner & was told to talk to the manager! Halls were cold, bathroom fans are loud, phone #'s (internal) didn't work, & some bathroom repairs looked shoddy!

Found food in microwave when we got there. Vending machines dont work. Need a lesson to figure out tv. Hard to figure out how to use controller and guide. Everything else was fine. Good place to stay.

Went to check-in. After waiting for someone, he informed me my room was already charged to the card I reserved the room with. NEVER have I ever had the room charged before arriving. I planned to use a different form of payment.

Check in went smooth. Staff was very accommodating. Room was clean and well maintained.

Beds were very uncomfortable! Very loud parking lot. No staff present most of the time.