La Quinta Inn & Suites by Wyndham Wichita Falls - MSU Area

This was our third stay at this location on our route from Louisiana to Colorado and vice-versa, but it was the least clean of each visit. While the beds were comfortable and everything was in working order, the room needed a good deep clean. We stayed in a deluxe double room with kitchenette and this is what was unacceptable from a cleanliness standpoint: dusty surfaces (alarm clock, bed table, hood vent); food left in freezer from previous guest, bathroom floors not clean and tub appeared to be either stained or not thorougly cleaned but we opted not to use it since we only stay for one night. The breakfast is decent and the staff is friendly.

The hotel could have been cleaner. The beds were not comfortable. Everything is very basic low quality. The staff at the desk were really nice.

We had a great check on experience with Therese, but her replacement at 11 pm was unyielding and rude. Our room had a complimentary water note written by a corporate person. We did not have the water in our room, so we inquired at the front desk. The rude dude said water was $1 and it would be added to our room bill. I just walked away.

They stay was decent. My room at some random point smelled like heavy cigarettes and I’m really allergic so I sneezed all night

Hotels need to get out of the breakfast business. Yours was marginal at best and gives off a very poor opinion of the stay.

The first room I got put in smelt funny. Kinda like dusty or mildew. Maybe a flood that wasn’t quite cleaned up right. I asked to be put in another room. The receptionist went in there and made me wait. He said it just smelt like a hotel room but he put me in a different room and this one was fine. He made me wait to investigate which he could have done on his own time. Then he dismissed my opinion which was rude. I didn’t make it up. It was a fact. Then I had to call him about my refrigerator not working. He came and pulled it out and saw it was plugged in, which I had already surmised. I asked if there was a button that turned it on. He said no. Then after 5 min he saw that the dial was turned all the way down. I made the observation that it did have a button that turned it on after all to which he said “no” it was at that moment I realized he is a narcissist and no matter what truth you present he will disagree and tell you that you’re wrong. I guess La Quinta are not fussy with whom they employ. Annoying to have any interaction with people like this with a personality defect. I guess he didn’t get the memo that the customer is always right. Especially when they are. Two thumbs down. I won’t go back.

We were beyond exhausted when we landed here. So thankful for the friendly and helpful staff.

Modern, clean, conveniently located, fair price, clean bath, spacious rooms and comfy beds. Breakfast was a hard pass as lacked originality or real thoughtfulness. Staff were robotic and not particularly friendly.

Stay was great. Nice hotel; friendly and accommodating staff. Not crazy about the pet charge and the elevators once didn’t work. I recommend a faster two.