Red Roof Plus+ Chicago - Willowbrook

Good Location and service, for business and other applications

Ночной персонал был грубым и невнимательным. Женщина на кассе утром была полной противоположностью. Дружелюбный и гостеприимный.

У меня был в целом хороший опыт во время моего вечернего пребывания в Red Roof IN. Персонал был дружелюбным и быстрым, когда я зарегистрировался в отеле и после моего пребывания во время выезда. Большое спасибо RED ROOF IN

The room was clean enough but the staff is so good incredibly nasty I can't believe it. They will glare at you, sigh in your face and talk to you like you're a peice of garbage. It's like youre bothering them because they have to put their phone down for 30 seconds. The vending machine took my $3 but didn't vend a drink. I informed the front desk and she immediately got super defensive! She literally said "we don't give you no nothing for that!" Then she said she wasn't there so how can she prove I put money in the vending machine. Yea I'm going to come up with an elaborate lie just to get a free drink. I was walking to my room and passed one of the staff members. I asked if I could have a clean towel from the cart she was pushing. "You're going to have to go to your room and bring me your used towels first we don't give out no extra towels" keep in mind I was there close to a week. But I guess your not allowed a single extra towels. During my stay the hotel was pretty empty. There couldn't have been more that 10 other cars in the parking lot. When I asked for an extra key because I got locked out of my room I was told I need to bring it back to the desk immediately because they dont have any extra keys for anyone. How is a hotel with a 100 rooms and only a handful of guests actually in those rooms going to run out of key cards? Most hotels including the other budget hotels give you more than one key when you check in

Check in smooth. Reasonably clean. TV didn’t work and no solution was offered. Very dry air and drafty floor.

The staff is Professional and personable! Very clean hotel. They are prompt when handling questions and concerns. Laura and Pashon were amazing and a great help. Great place to stay.

Despite another guest being very rude to the workers at check in over putting a card on file for incidentals I enjoyed the Red Roof Inn and will most likely stay there next time Im in Illinois. They took care of me.

The manager at this place didn’t let one of my employees to stay only because he wanted an explanation for the $25 extra charge before he even got to the room and the room was already paid for. My employee then said he will have to call the credit card company and check what the extra charges are for and then the manager told him he is not allowed to stay there anymore.

It’s fairly basic. I only needed it for one day and they’re early check in fee/policy is what was the most convenient for the day. The morning front desk staff was really nice. The area itself is really nice and there’s plenty of stores and restaurants. I probably wouldn’t stay at too many red roof locations but this was decent and I’d stay again.