Home2 Suites by Hilton Cleveland Beachwood

I actively search for Hilton branded hotels whenever I travel. The accomodations and service always meets or exceeds my expectations.

The property has good signage from the road. The outside of the hotel is a well manicured property and the building looks clean from the outside. Upon entering the lobby it is clean smelling and well lit. The gym is clean and well-lit. The pool area is clean and well lit.

Have stayed in several Home 2 Suites through the years and aside from the front desk staff that was amazing this hotel was not the standard we've come to expect with this chain. Bathroom was dirty (hair everywhere and wasn't mine), soap was empty, tv wouldn't work with remote so couldn't watch, breakfast was cold, bad, and lacked selection. Probably won't stay at this particular Home 2 Suites again.

Close to restaurants everything was 3- 15 minutes away from the hotel. I would definitely go back again. Staff member everyone I came in contact with was nice and always greeted me.

Had to change room twice due to lack of cleanliness of room. Loads of noise coming through the floor from upstairs.

Thanks for the early check in however I was very disappointed to find blood stains on the bed. I feel rooms should be checked before letting guest check in. Very disappointed.

In many ways, this is a terrific hotel. The staff is great. The rooms are nice. Conveniently located to many professional offices and dining spots on Cleveland's East Side. Nice pool and facilities. Even a little snack shop attached to the front desk. Easy walking access to one of Cleveland's best steak houses. For most travelers, it's an excellent choice. But I'm old (70 ) and have a few mobility issues, so I booked a mobilty/accessible room. And a lot of it was well designed. The room was spacious and would easily accommodate a wheelchair or rocker. There are even two peepholes at the front door, one at a lower-level for easier wheelchair access. However, for reasons best known to the hotel management, the bathroom in the mobility rooms has a step-over bathtub. I'm not sure how they envision that a wheelchair or walker-using guest would make it in. The floor of the tub is also unusually slippery. I always gripped the safety bars with at least one hand while showering, which made the showering process difficult. I asked the front desk for a bath mat, but they said they didn't have one. So this is fine hotel for regular travelers. But for those with any mobility issues - or even just a few balance problems - this hotel may not be the best choice.

No drink options other than coke Not good health issues And pool never works

Great property with the extra amenities of kitchenette in room and grill outside were extra great touches