Premier Inn Bedford (Priory Marina)

We had a fantastic stay this weekend, what a great location perfect for exploring Bedford. From entering the hotel the reception staff are very friendly and welcoming. Our room was very clean and had everything we needed. We will return next time we visit Bedford

Want to have a relaxing stop? The Priory Marina Hotel gives you everything you’ll need and more. The breakfast was absolutely Devine!

Lovely hotel with great walks around the lake. The staff were very friendly and welcoming. The rooms are a little dated but very clean. I would stay here again as it has free parking and plenty of parking spaces. Also there is a restaurant next door.

Good location & easy parking Tired, dark & damp On arrival, be sure to book at reception a time for breakfast at Beefeater next door. It was chaotically busy & understaffed on both my days, but acceptable Receptionist on my arrival had rotten teeth & tattoos, sorry to say that Staff friendly & hard-working types

This is the first time I’ve visited a Premier Inn Hotel. I must say I was very impressed indeed with the room..it was clean,tidy,comfortable and couldn’t find any issues with our room unlike some other reviewers on here who seem to be picky over some minor issues! All staff were very friendly,helpful and polite. The surrounding area is situated within Bedford Marina with spectacular views and walks. Nextdoor to the Premier Inn is a Beefeater restaurant which provided good food and drinks throughout the day. I can highly recommend this Premier Inn to anyone and I wouldn’t hestitate in staying there again in the future! 👍🏻 Keep up the good work guys and gals! 🌟🌟🌟🌟🌟

We booked accessible room which was at the end of long corridor through two heavy doors. My husband has difficulty walking so we asked for different room but told they were full. Room was dark with small double bed. This was we guessed to accommodate a wheelchair. However it made for very uncomfortable sleeping. We hardly had a good nights sleep. We were there three nights. I asked for the number for customer services to complain. I have sent several emails informing them of our disappointment but have had little help. Was informed we should have asked for another room. We had but were told it was full. What has happened to guaranteed nights sleep? We are still waiting for reply to email sent in December. Terrible service.

Overall we had a really good stay here. We had booked two rooms separately. One room was on the ground floor originally, but as soon as we walked in we requested a change. Some of the party have stayed in that room before. The heating had been set at 26.5 degrees and there was an awful smell from the bathroom. It was the same last time they stayed. Having then went to find the second room (and the new one), both upstairs, we found that they were actually significantly bigger than the first room. The staff were really helpful and friendly. There is a lovely walk around the lake that you can do.

Premier inn was definitely not as advertised on the website. The website shows what you would expect from a premier inn, where as the actually reality is damp, mouldy, dirty rooms. I have stayed in many Premier inns and this one was vile. Water marks all over the walls, an overwhelming smell of damp, not suitable for young children to be in, completely unacceptable. I would class it as being more like a youth hostel! Please do bit be fooled by the false advertising and go elsewhere!

The smell of damp in room 28 was so strong I had to move the bed next to the window to allow fresh air in. I did report it to reception and I was told that I would not be moved. I am not from this area and as it was late in the evening I think I would’ve struggled to get a bed for the night hence why I move the bed to the window. unfortunately on this occasion, terrible room, terrible night sleep. I can’t speak for any other rooms but this one is not fit for purpose. Ps hope they get this sorted quickly then no one else will be extremely disappointed.