The Plaza Hotel & Suites Winona

You can tell this property has been around awhile. My first impression was an irritated front desk lady who rolled her eyes when I rang the bell. Maybe she wasnt having a good day. We got down to breakfast a minute or two late not realizing it was done so early, asked someone if we could grab a yogurt or sandwich out of the fridge for our room. They wouldn't let us, said they were already wiping things up. I realize we were late but the fridge was right there and we paid enough to stay here to get a yogurt to eat in the morning. The pool was nice, we stayed in a suite, that was also a nice amount of space. The restaurant was pretty expensive, but I guess what do you expect. Overall it was an okay experience but we may try somewhere else next time we come.

Front desk worker was extremely rude before we even saw the hotel. Was higher priced than many other hotels in the area. Pool facility was only reason I paid extra for this hotel as a gift for my daughter for Christmas. When we went to the pool it was dirty, extremely cold and multiple items broken or out of service. I took many pictures of the dirty stained towels, broken pool equipment and games but cannot upload here. Absolutely will never stay here again. Pay more get less. Room was actually pretty nice but don’t get fooled by the pictures online of pool room. Must’ve taken them 20 years ago and never maintained a thing after.

I was unable to check in to hotel. I booked online prior an paid for my stay ahead of my trip but was unable to check in at motel. They said I had to pay at motel when I checked in and explained the situation. Reservation wasn't canceled and I was charged for the whole stay.

Nice hotel stay and was very quiet with nice security features. Minor issue with key cards not working but had a nice stay.

Very nice hotel. Had restaurant attached that was good food and drink. The bed was a little hard for my comfort and you had to do the twist to get to the toilet paper. The hotel was very clean. Breakfast could of been better. Jimmy Dean sandwiches you heated up yourself.

Loved the room with couch and fireplace. Nicely maintained facility and appreciated the management’s strict policy on quiet. Unfortunately, mattress not that comfortable, poor quality sheets, disliked the pillows.

The years are wearing on this hotel and it could use some updates. Not terrible, not great, in terms of the rooms.

Nice hotel appearance! Excellent Front receptionist!! Very nice continental breakfast! But Very annoyed by the box elder bugs in the window and in the rooms. And 2 damp and used towels left on the back of the bathroom door. The king size bed was not comfortable. Sorry.

The room smelled faintly of smoke. Not awful but it was there. The phone was hung up but would make the busy sound. We had to unplug it. There was hair in the bathtub & on the bathroom floor. It was easy to see so definitely disappointing. It makes one question all cleanliness. Breakfast was disappointing. Jimmy Dean sandwiches to microwave, banana, apple, yougurt toast. Very simple.