Leasowe Castle Hotel

Service was good. Staff was friendly. Enjoyed the food. Room was cosy.

Service is good but the whole left side of building is noisey from Generators or Boiler systems. Consequently you need to shut your window fully to subdue the noise but then U have a lack of fresh air ..Or make sure U sleep on RHS of building if possible.

Great building and location but room was tired.

Stayed here a few times before over the last 5 or so years as my brother lives close by. Room was not worth the extra i paid for the premium/room with a view - at £100.00. It certainly did not look like the larger room on the image when booking.I questioned this but was advised that was the room i booked. I asked if there was any chance of an upgrade but was told not for free. Breakfast was ok - just no porridge which was disappointing for me.

First time staying here since 2020, used to be a popular stay with me when in the Wirral, disappointing when you have youngsters playing football with football boots on the centre grass area in front of the reception area chewing up the grass, this was once a great position for wedding parties to have their picturss taken... Not saying the kids shouldn't play football, but to the side of the car park is a large grassed area that would be perfect for a kick about. Kind of shows the level of service that you get when no one cares what is happening right outside the main entrance to the hotel, will be giving the place a miss the next time, such a shame as this was a brilliant place to stay.

Awesome building.. cool history.. and beautiful surroundings. Felt a bit weird checking in though.. they require passports of all guests and take photocopies of them out the back room.. and they also require a £200 deposit which takes a few days to be returned. That's considerably more of a deposit than I've encountered elsewhere on my travels and wasn't told why it was so high.. except that it's all in the T&C's on booking. Guess they've had some pretty lousy guests in the past. The building is also ridiculously hot in winter with heating on full blast. Oh and the breakfast wasn't great but the dude serving was lovely. Despite it's faults I would stay here again because it's a castle and it's cool AF.

We’ve stayed here many times over the years but this time we were asked for a 200 deposit that will take 10 days to go back on to my account! The hotel room was far too hot and the radiator didn’t work Also asked for id luckily I had my driving license on me which I nerved usually do

Hotel itself is nice lovely room etc just a few issues we had during our stay. Firstly the room was set to what felt like 40 degrees it was unnecessarily hot in there. Secondly the breakfast this is where it majorly fell down. The food was bland and dry and my partners sausage was pink in the middle and the hotel receptionist didn’t seem to know what to say about it at checkout just told us to email him a picture of it and that was it not even an apology.

My first impressions were wow! Loved everything about it & no complaints. Unfortunately this all changed at breakfast! VERY short staffed! The staff who were on were Sue & Mark Ming who both deserve a mention-outstanding given that they had to cope with everything on their own & were running around trying their best topping up the coffee/toast/ etc, clearing & relaying tables, taking orders, serving etc. Because of this breakfast turned into brunch which for some of the other guests meant wasted time as they had plans in Liverpool as they were staying there on Sunday night. The breakfast cost £12 pp so £24 for my partner to pay which is A LOT & we wished we hadn’t been up sold when checking in I have rung twice to ask to speak to the Manager but he is never available. The receptionists are also lovely-especially the one from South Africa. As it had now been a whole month since our stay & he hasn’t acknowledged my complaint I have no option to write a negative review. Amanda Norton