Minster Mill Hotel

Nice setting however the rooms/doors aren’t soundproof at all so you can hear every conversation and door slamming. Rooms are opposite the wedding event venue so there is loud music until 12. The hotel also didn’t have any earplugs to offer. Additionally we stayed for 2 nights and the hotel unfortunately took payment in a bizarre way - they took both a £465 pre authorisation when we arrived and an additional £365 on the day we checked out, meaning my credit card had a pending balance of £830 despite only a 2 night stay. This seems illogical and they should have used the pre auth charge as payment instead.

Fantastic location , room was very good but the food at the hotel seemed very expensive and then the food at the sister pub the Swan was well below par ! how it was described in the Menu was nothing like in reality. One other point and something people should be aware even if your a resident you cannot use the Spa facilities unless you book a treatment (which for me was not required ) so I was not then allowed to simply have a swim and sauna.

Disappointing stay. The only positive was lady on reception in the afternoon and the lady serving in The Old Swan - both were very polite and ensured we had everything we needed. Other than that, this was our first visit since the change in ownership and we have to say, it was much better before. The whole place - Swan and Minster Mill has lost its spark and charm it had. The focus now seems to be on corporate and high end drinking and dining rather than comfort country living. It is with a heavy heart that we will not returning. This place held a special place in our hearts (we were married there in 2016) but it is just not the same. The new owners have changed something that do not need to be changed unfortunately.

Location is great but we don’t feel this was value for money. Our room wasn’t ready when we arrived, they got our breakfast order wrong and we were rushed to finish when the restaurant wasn’t busy. Service needs improving - rather poor for the price tag.

Only problem is from are garden could see into next doors toilet

This was a special trip for us, my 60th birthday and our 30th wedding anniversary. The hotel staff were superb from start to finish, with cards for both events, messages at dinner, upgraded room, and just lovely acknowledgment throughout that this was our special trip. Special thanks to Francis for organising everything. The hotel is beautiful, peaceful, well equipped and immaculately maintained. The village is picture perfect and the walk to the church and ruined Manor House by the banks of the River Windrush was glorious. We used the hotel as a base to visit Blenheim Palace and has a wonderful time. We cannot thank everyone enough.

My three daughters and I had a wonderful two day stay. The staff were most welcoming, friendly and very attentive to our needs. The spa treatments were wonderful and we left feeling totally relaxed

Beautiful area and lovely hotel by the river, very disappointing that only over 16’s are allowed to use the pool, and if you do want to use the pool it is at an extra cost of £25 per person. Breakfast not included in our £400 a night room?? But for an extra £25 per person you can have a full English which consists of 1 sausage, 1 egg, 1 piece of bacon, tomato, black pudding and mushrooms. We had a junior suite with a double bed & a sofa bed for our 10 year old, but the room was only set out for 2 people, only 2 towels, 2 dressing gowns, 2 glasses etc… Evening meal was excellent !! Staff were good. We also found discarded bottle tops and other litter under the dressing table….. If we go back …. It would be for an evening meal not a stay over. Mr. Lawrence

Lovely hotel and quiet stay