Отзывы об отеле ARTOTEL TS Suites Surabaya

Отдыхаю в этом отеле уже второй раз. Моему сыну очень нравится здесь находиться! Просторная комната, ванна, прохладный кондиционер и удобная кровать. Ему очень нравится принимать ванну в ванне, я даже принесла с собой пенное мыло. Номер был настолько удобным и тихим, что мы даже провели все время пребывания в номере, купили ужин онлайн и позавтракали в ресторане отеля. Удобства комнаты действительно превосходят цену, которую вы заплатили. Даже в новых пятизвездочных отелях сегодня нет ванны и такого просторного номера. Серьезно. Я искренне рекомендую этот отель тем из вас, кто любит отдых!

Расположение хорошее, цены доступные. При первом заселении персонал отеля не сообщил нам об удобствах, времени завтрака и т. д., но все в порядке. Мы остановились на 2 ночи, после первой ночи отель написал мне сообщение и сообщил, что нам нужно переехать в другой номер, потому что на нашем этаже проводится регулярное техническое обслуживание (они даже не упомянули об этом во время нашей регистрации). На 2-ю ночь мы переехали в другой номер, но ключ не работает 🥹 нам приходится ходить туда-сюда на ресепшн все равно не работает, персонал отеля попросил переселить в другой номер 😪. Комната не слишком чистая, так как я все еще вижу пыль в некоторых местах, а унитаз протекал, что меня очень разочаровало. Надеюсь, они смогут улучшить обслуживание и обслуживание.

простой отель в Сурабае. нормально на 2 ночи. ванна хорошая, но вода не очень горячая. полотенца очень старые и очень вонючие. диван тоже довольно старый и грязный. Wi-Fi в основном приличный. кондиционер очень громкий. вентилятор унитаза тоже очень громкий

room is as described on site, really good

Attention to detail, such as proper maintenance and a deeper cleaning routine, would significantly improve the experience.

It was good place to stay.. we love this hotel with a great location and clean big room

The room is so big and very cheap, good deals

Room was huge the tv was all in Indonesian and had an a.i voice assistant that we couldn't turn off otherwise it was good choosing what we like the bathroom was amazing and the personal art work message to my good wife welcome ☺ breakfast was ok situated in a American looking cafe staff are super professional there was an iron and ironing board microwave fridge plates etc i didn't see one bug insect in the entire room but was dust in some places ac was ok too my elderly mother inlaw was actually loving it a shower ware she could sit the place has elevator family friendly space could do with a steam room or gym they have the space

The hotel has bath-up in every types of the room. You barely seen that in Indonesia. Great cleanliness and helpful staffs as well

Best hotel with lowest price for its class 🎉☺️ will be here again soon when we go to Surabaya

The staff were friendly and carried their duties professionally. I could feel the warm vibes from all the staff. I feel really welcomed to stay there. The facilities were good and the food was alright.

Old facility at room. Like TV, and bathtub. And smell bad near the lift

⭐⭐⭐☆☆ "Stylish Stay with Room for Improvement – ARTOTEL TS Suites Surabaya" I recently stayed at ARTOTEL TS Suites Surabaya and had a mixed experience. While the hotel offers modern design, spacious rooms, and a gym for guests, there are a few areas that need attention to improve the overall experience. 🛋️ Ambience & Design: The hotel features a modern, artistic design that creates a trendy and visually appealing atmosphere. The lobby and communal areas are stylish, welcoming, and set a positive tone upon arrival. 🏨 Accommodation: The suite was spacious, well-equipped, and comfortable for rest and relaxation. However, I encountered a few cleanliness issues that affected my overall experience: Cobwebs on the sliding door, which made the space feel neglected. Stained bedsheets, which were disappointing and did not meet expected cleanliness standards. These issues suggest that the hotel could benefit from improved attention to detail and housekeeping standards. 📍 Location: While the hotel is centrally located, it is next to an abandoned mall, which creates an unwelcoming, deserted vibe—particularly at night. This choice of location takes away from the convenience and appeal of staying here. 💪 Fitness & Facilities: While the hotel lacks a pool, it does have a gym that is well-maintained and offers a good way to unwind or maintain your fitness routine during your stay. This was a nice addition and added value to my experience. 🌟 Service: The staff members were professional, helpful, and friendly. They made the check-in process smooth and were responsive whenever I had questions or needed assistance. ✨ Final Thoughts: ARTOTEL TS Suites Surabaya offers stylish design, spacious rooms, and a well-equipped gym. However, there are still a few issues that need attention: Pros: Stylish, modern interiors Spacious, comfortable rooms with essential amenities Well-maintained gym for fitness enthusiasts Friendly and professional staff Cons: Cobwebs on sliding doors and stained bedsheets Location next to an abandoned mall, creating an uninviting atmosphere No swimming pool or other recreational facilities With better housekeeping, improved attention to cleanliness, and a better use of its location, this hotel could significantly enhance the guest experience. Would I stay here again? Possibly, but with the hope that the hotel addresses these shortcomings to provide a more seamless and comfortable experience.

The hotel room is spacious with high standard amenities. Very comfortable to bring your big family as the room equiped with kitchenette, dining room for 6 person, living room with large sofa, and ensuite bath tub jacuzzi. Nothing special with the breakfast, need improvement. Overall we loved the CEO suite room.