Breakfast was good and the area around the property felt safe. The outside was nice and bright, but inside was very dark and showing its age. We weren’t expecting the Ritz, but it was definitely below the standard we’re used to for the area. We visit family in Kelso 2-3 times a year and have stayed in 7-8 different hotels that all felt better than this location.
Our biggest issue was the cleanliness. Our 3 year old had black feet after running around on the carpet for an hour, and the towels in the bathroom didn’t feel like they’d been thoroughly cleaned. Another strange thing was that there were always housekeeping carts and staff in the hallway, not just during the usual check-in hours, which makes me think they were short staffed and everyone was juggling multiple duties.
Housekeeping and breakfast serving staff were friendly and helpful, but the front desk staff didn’t seem like they wanted to be there. They were literally always in the back room and you had to ring a bell to get them, and my mother-in-law said she smelled like **** and seemed out of it.
Despite all of this, all the guests were pleasant and friendly, so I may just be overly sensitive to these things. Overall, it was an ok place to stay, but we’ve found much better options for the same or lower price in Ridgefield, Vancouver, or even Kelso, so we’ll stay there next time.
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