Hotel Dikul Market Square Wroclaw: отзывы

Отель оправдал ожидания и даже больше)

Small hotel with a good breakfast. Very good location because it was very close to the main square.

Excellent place

Buon Albergo . La camera che abbiamo trovato era molto pulita . Prezzo ottimo sia della camera che della colazione . Logisticamente è interessante perchè è a 5 minuti da Rynek. L'unica cosa che avrei desiderato è il servizio di pulizia giornaliero . Sono stato 3 notti e non è mai venuto qualcuno a sistemare i letti , la camera, il bagno .

I was looking forward very much to my second visit to Wroclaw, after a lovely short visit in 2018. I liked this hotel so much, I rebooked it. I am very pleased that I did. So, what's to like: it's off the beaten track on a very quiet street, but it is within minutes of the Rynek, the beating heart of the Wroclaw visitor experience. It is an hotel converted not too long ago from what was a hospital - cue wide spacious corridors, an expansive foyer and generous rooms. In addition, vitally, it is spotless, clinically clean and it is quiet. And it i comfortable without being in the least luxurious, but happily, it avoids being one of the thousands of cookie-cutter mid-price hotels. Much in its favour. And it attunes perfectly to the mood of this city. There is never a need to book anywhere else in Wroclaw.

The room we have doesn’t look at all like the photos on trip advisor. We asked for extra pillows at 3pm, at 8pm she said 10 minutes. Then she came back with, she doesn’t have the key to the room with pillows. At 3 she said she called housekeeping… The entrance is through the alley, next to the garbage cans. Awful

Quite simply the most obnoxious, inept, rude, unprofessional reception staff I've encountered in 50 years of travel. I specifically stated that I needed the private parking on the online booking form, and received a phone call from the hotel asking if I needed an invoice. The person who called did not say their off-street parking lot was fully booked, choosing instead to wait until we arrived at reception to give over the information. Claimed to have sent a message; no evidence of any such message. Asked for the manager and was told there wasn't one; and that if i wasnt happy they would cancel the reservation; asked for the names of the two 'receptionists' who thought it was funny, only to be further disrespected. I would rather sleep in a cave full of flea-ridden rats than ever stay at the abysmal Hotel Dikul.

Nice restored old building 5 minutes walk to beautiful market square of Wroclaw.Large rooms are very clean and modern.Good breakfast for 9 Euro.Very friendly and nice receptionist Irina helped my wife and me with printing travel documents.We are very satisfied with our stay.

It left a sour taste! Liked · It is a lovely building, which has been beautifully restored. The location is good and the area quiet. Disliked · The reception upon arrival was chilly to say the least. We were given a printed lengthy list of the rules of the place. .....no parties in room etc. this was a first for us and very offputting! Dikul is not a hotel! There is no room service, no fresh towels, no maintenance of soap levels etc. no room cleaning. It can be arranged for a separate payment! We booked breakfast for the four nights that we were there. When we arrived we were told that breakfast was 10 minutes away in the Hotel Jazz. We normally like to return to our room after breakfast to clean teeth, dress warmly etc. so we were not crazy about this. However, on day one we headed to the Jazz hotel to a very basic breakfast. That evening we returned the remaining three dockets to reception and asked that we be refunded for the following three breakfasts. I also emailed my request to the ‘hotel’. The man at reception Said that he was unable to do this but if we called to reception in the morning the person ‘in charge’ could sort it. We returned and spoke to a very sweet girl who was out of her depth with our request but said she would speak to her manager. We returned twice next day but again were told that the manager was dealing with it. The day we checked out we were told that this person was on holidays!! There has still been no reply to my email!!! We would not return to this hotel and would actively discourage others from staying here!!

Great location, large clean rooms and bathroom with shower (soap/shampoo gel provided ) also excellent breakfast for a good price provided at nearby jazz hotel. Helpful friendly staff. Just 5 minutes walk from the main squares with the fabulous Christmas market . A good solid 3 star option.

Ex ospedale, i bagni sono rimasti infatti gli stessi, puzzo di fogna, cuscini marci, materasso scomodissimo, lenzuola macchiate e bucate, polvere, sporco e ragnatele ovunque! Problem solving completamente zero nessuno mi ha aiutata nel risolvere i problemi anzi le ragazze alla reception mi hanno trattata malissimo! nemmeno la manager “zuzanne” della quale mi hanno dato mail in reception per togliermi di mezzo non ha mai risposto. Nemmeno il servizio clienti di Booking ha risolto i miei problemi. In hotel non è presente nemmeno una cassetta medica e per avere un termometro mi hanno detto di arrangiarmi in farmacia. In bagno non presente bagnoschiuma ma si viene avvisati solo due giorni prima tramite mail di questo. Non c’è servizio di cambio lenzuola, pulizia o asciugamani. Non viene nessuno! Sei abbandonato a te stesso!!! Il condizionatore è sporchissimo e mi è scoppiata una grossa allergia ho dovuto prendere l’antistaminico. Soggiorno da incubo.