Song Hotel Wuxi

硬件是真硬，別墅房型，三層樓的層高挑空。 一樓客廳帶沙發餐桌和獨立衞浴、衣帽間。 二樓卧室帶雙台盆衞生間和浴缸，空間感非常夠。 一二樓前後都有露台。 各家前門是自家庭院。 後門是臨河的碼頭。直接坐船入住房間，感受很好。 入住率不算高 勝在安靜！ 管家Muffy 基本就是有求必應！吃完夜宵回房間時間真是非常晚了… 速度給我們叫了接駁車！ 重點給司機組的所有司機師傅點贊！特別是李師傅… 服務熱情，笑呵呵的… 倒車水平真是一絕！👍 也會推薦一些小眾但很出片很驚艷的地方！打掃的阿姨也會把房間擦的一塵不染！每次我也會自己再打掃… 基本真是無塵狀態！那麼大的房間的確不容易！還很貼心的給我們送了一箱水… 還有各種mini吧裏的小吃！品質OK！ 還有最厲害的就是早餐… 專屬服務… 送餐上門… 第一天去吃直接上了至少m6級牛菲力！ 還有比肩錫盛源小籠. 一定會在入住！

The hotel has a beautiful environment. Boating on the lotus pond and entering the room units felt like stepping into a uniquely charming setting. The family suite, designed with two floors, was a perfect match for our needs. In addition, the hotel’s service was excellent—shuttle cars were available on call. The lobby manager, Mr. Liu, was courteous and friendly, which left a particularly deep impression on me. One thing I really appreciated was that each guest is assigned a dedicated butler who communicates one-on-one via WeChat. It’s very convenient—you can treat them as your personal assistant throughout the stay. Whatever request you have, just let them know and they will help take care of it. My butler was Lisa, and she was very helpful and responsive. One area for improvement is that there were quite a few mosquitoes 🦟 inside the room. My daughter was bitten all over and is still suffering. We had to buy topical medication today to treat the bites. If the hotel could kindly remind guests in advance about the mosquito situation, we might have come prepared and avoided the bites altogether. Overall, I’m very satisfied with this stay.

The hotel complex is very beautiful and the rooms spacious. Breakfast could be better.