Four Points by Sheraton Xi'an High-tech Zone

西安高新福朋喜來登，星級酒店的價，無服務的命。12個箱子求幫忙被拒，空盒寄存遭懟，堆在悶房間臭烘烘。消防噴淋徹夜響沒法睡，湯力水25元一聽，真的把客人當冤大頭宰嘛！避雷！避雷！避雷！避雷！

各方面都很滿意，服務人員也都很熱情，見面會主動打招呼。 給差評的原因就是停車收費，離場時自動識別我的ETC扣除了26元的停車費，聯繫酒店工作人員，説停車場不是他們的，衹能聯繫物業給返還停車費，大概半個月左右就能退回原賬户。 問題是，我8月27日離店，現在已經10月4日，停車費還沒有退回。還能解決嗎？？？這就是解決問題的態度嗎？

Stayed here as it had close access to a school where i had meetings. There is nothing much around but metro line 6 is by the hotel giving access to the main city attractions. Room clean, service good, breakfast fine. Room temperature arguably a little too warm but all in a good hotel. Lots of consruction in the area which suggests it will become a busier area in years to come.

A quality hotel stuck in an unfortunate location. Good service and kind people but when we stayed, the western menu was not available for lunch/dinner. The local Chinese food on the menu was average. However, breakfast had more international options and was good. The room was very nice.

Nice and comfortable hotel. Air conditioner kept the room comfy. HDMI ports were turned off on the TV, but after a call to the front desk, they sent a tech to enter the password on the tv to allow HDMI connections. The restaurant was okay but not the service. People seemed confused. Even when I tried to use Chinese, it didn't help (I can order fine in Shanghai, but I lack the northern accent). And instead of just giving me a good menu, they had 3 different people come to me. The bar downstairs was often not staffed and they didn't have cold drinks. No cold beer. Warm beer with ice in it. Was there for 4 nights... Only once was there cold beer, and that's when other foreigners told them to put the beer in the refrigerator.... And it ran out. Location is middle of nowhere. They are building up the area, but currently... Nothing. Can't walk anywhere to get cold beer or whiskey. No easy late night delivery. The kitchen closes at around 10pm, so if no food by then... Out of luck. It would be nice if they had a 24 hour menu, even if just dumplings or instant ramen. Nothing fancy, but the ability to get food later in the night would be nice. I think this hotel can succeed once the area surrounding it is built...also once it's staff is trained to a higher level. It's a new hotel and will take time... But just the simple act of having some cold beer in the refrigerator would be a great step forward.

角落的房間比較安靜，但是電視機沒有正對床，空調温度調節好像有問題，不能制熱，一晚上了温度還是21-22度，因為周邊還在建設，窗外沒有景色。早餐還可以，水果比較新鮮