Xi'an Guangcheng Business Travel Apartment Hotel (near the Bell Tower)

The room and hotel was super clean! I was quite impressed by this. The staff were accommodating and helpful. There was only one problem we had, the description states that one of the amenities is an indoor pool, but the indoor pool is at their sister hotel which is next door and you can only use the the pool if you have booked a certain room type, so I would suggest that this be stated on the room description to avoid the situation we had, as one of the reasons we booked this hotel is because it stated that there was a pool. HOWEVER, after contacting Trip.Com about the discrepancy, the hotel staff promptly escorted us to the pool as they were quite understanding of how the description of the amenities is misleading. They were very apologetic and even gave us a plate of fruit for the inconvenience. Overall, we had a great stay here and would definitely stay again should we find ourselves in Xi'an.

10 月 12 日晚間保安態度極差 👎差評都算是輕的 點點不知道怎麼培訓的 上班睡覺就算了 態度還那麼差 真是絕了這個酒店

對這個酒店最不滿意的地方：第一、就是沒有機器人送餐，所有的外賣都得自己下來取，保安也不讓快餐員送到房間門口，這點我覺得特別不理解，投資一個機器人送餐能有多大的成本；第二、沒有洗衣房，不提供洗衣機洗衣服，這點我覺得特別不方便，濕衣服手洗後不能烘乾，在房間自然晾乾需要很久而且穿在身上也不是很舒服。希望酒店能夠改善，視頻和照片就不上傳了。上傳點書法作品吧