Jiyuan International Hotel

1. Shower - when I arrived at the hotel, it was late and I traveled for quite some time during the day. I wanted a nice warm shower until I got to my room and the water was cold. The issue was reported to the front desk in the morning. I checked if it was fixed and it was relayed that it was fixed. Got back to the room and the problem was not fixed. After the second and third attempt of trying to get the water problem fixed, the water was still cold. In addition the shower door rubber was broken creating a safety hazard because the water was going outside the shower causing a mini flood in the bathroom. This was also reported and one staff member laughed at me and pointed to the caution sign - slippery when wet. 2. Service - the manager Mr Su Li and an employee by the name of Zhi Heng Zhang were the most accommodating after the incident was escalated. They ensured that my last night at the hotel was pleasant. I got an upgrade and everything went well.

comfort to live in

一路自駕開西安，在網上預訂了了西安吉源國際酒店，價格很實惠，下完訂單前台打電話詢問幾點到店提前預留好房間，辦理入住也很及時，房間充足的情況下還給免費升級了豪華大床房，很滿意的入住體驗，環境很好，前台服務好，辦理入住快，房間設施齊全，床很舒適，還給做了免費延遲退房服務，前台小姐姐惠會非常出色，貼心的幫我們一家人辦理入住，退房辦理的也特別快，非常推薦！

房間可以，免費給我升級了房間，房間大小可以，但相對來説衞生間比較小，有蕎麥枕可以聯繫更換，房間不含早餐，也沒有單獨購買，叫了附近的小六湯包，味道不錯。走的時候書找不見了，聯繫了工作人員順豐到付

設施：齊全，方便 衞生：乾淨整潔 環境：位置很好找，就在政法大學對面，住宿環境舒適，有餐廳，周邊吃飯也方便 服務：前台特別熱情，想提前入住，很快就幫我辦好，而且升級了房間。中間需要服務也是非常速度。

超級滿意的一次入住體驗，美麗的前台妹妹還給我免費升級豪華間，物超所值！ 大堂裝修也古色古香，很有漢唐風韻！ 洗浴乾濕分離，還有臨窗的大浴缸，泡泡熱水澡，舟車勞頓的疲憊一掃而空

酒店環境不錯，服務態度也很好，早餐種類蠻豐富的，涼菜好吃，熱菜還需努力✊🏻✊🏻門口有點容易堵車，出行可以稍微早點～房間大小很合適，推薦

第一次來西安，吉源酒店很有性價比，酒店還考慮小朋友，免費升級房間！感謝，西安旅遊值得推薦入住！

總得來説真心感覺不錯 從前台到客房服務人員都很好