Homeinn · neo (Xi'an Bell Tower Nanshaomen Subway Station)

第二次住這邊了，房間一如既往的乾淨整潔，設施齊全舒適，裝修很漂亮。房間有窗户，晚上也安靜。出行很方便，門口就是地鐵站口，周邊有大型商場，餐飲店很多，好吃的很多！酒店前台認真負責，態度也很好。值得推薦！

能別住就別住了。住過所有的如家以來最差的一次，沒想到如家neo的房間能爛成這樣。1.在辦理入住的時候前台貌似是來了個實習的？非常不熟悉流程，當時辦理入住人很多，效率就很低，本來兩個人的工作一直都是一個人在弄，實習的起不到什麼實質性作用，一直在旁邊問問問，最後機器還斷網了。。辦個入住能等20分鐘。 2.房間密密麻麻的跟走迷宮一樣，很難找房間啊，牆體上都不標着幾號房間往哪裡走，純靠自己猜着找，而且中間有一個過道凹凸不平，每次走到那裡都會被伴一腳。 3.房間沒想到會這麼破舊。。窗户是黃的臟的不乾淨的，電視是沒有行李箱大的，空調遙控器是不靈敏的，電視還是聲畫不同步的，床頭的插座是接觸不良沒法充電的，機器人送餐電話是不響的，讓送個東西前前後後弄了半個小時都送不到，最後還得自己下去拿，請問出現這樣的情況都不修整嗎？找不到什麼能説好的點。 4.早餐是涼的，來了之後讓服務員收拾一下吃晚飯的桌子，跟聽不見一樣，説了三遍生氣了才過來收拾，我們先説收拾我們的，收拾一半去收拾別的桌子了？？？服務員一直説等一下等一下，在廚房那邊一直轉悠什麼都不幹讓我們等什麼？為什麼這麼墨跡，請問這是啥態度？我們坐在那拿飯也不是不拿也不是，真的是極其無語了，跟那個服務員説話跟**一樣不搭理人，懶懶散散，最後一天又碰到的是這個人，香腸和煎蛋沒了，我説再上點煎蛋吧，説沒了，沒了不能做嗎，前一天的服務員説完之後立馬就端過來新的煎蛋了，每次到這個服務員這裏就這樣，真的是蠻無語的，好好培訓培訓吧。

酒店房間出現這樣的小卡片，反正不敢再來了

不必住了 不是刷卡進電梯的，什麼人都能進不安全， 房間小到離譜 行李箱都放不下

My arrival at the hotel in Xi’an was difficult. I arrived late on a rainy day with heavy luggage and was sad when I contacted ahead to ask for a bellman, only to be told they did not have one. The entrance required navigating two levels of stairs, which was a major obstacle given the weather and my luggages. The room itself was large for a solo traveler, which was a positive, but the overall condition was not as good as other Homeinn Neo hotels I have stayed at, with the walls being a bit dirty. Service at the front desk was inconsistent. I was not proactively given the small gift I had been rewarded on the app, which is something the hotel should offer without prompting. When I later asked the front desk for help with my luggages to the elevator, I noticed a look of unwillingness in her eyes. Thankfully, the security guard was friendly and stepped in to help me with my stuff all the way to my room door. When I asked the guard about the laundry room because my clothes were wet, he informed me that the dryer was out of order, meaning only washing was possible. Despite these difficulties, the location is excellent, situated close to both the bus stop and the subway station.

住了兩天，感覺還是不錯可以的，房間乾淨整潔，床鋪柔軟舒適。前台服務人員辦理入住速度很快，客房大姐打掃衞生也乾淨利索，很麻利。樓下小吃很多也可以叫外賣，很方便。66交通便利，在地鐵口附近，走路過去6分鐘就到了，很方便。性價比高，下次有需要還會再來