Kun yi Time Hotel (Xi'an Xijing Hospital Tonghuamen Subway Station Branch)

This hotel was a let down for the 4 of us. They hyped up all the amenities that were complimentary. Which included a special tea service, mini bar, car wash and personal butler service and private theatre!!, none of this was true basically the mini bar was the standard two bottles of water and a cup of instant coffee/tea each, there was a trolley in the room with a fancy tea set with dry tea, no safe, no fridge and the personal butler service and car wash was the security guard on site, and the private theatre was just the tv in the room, well sorry it was a screen and a projector in the room. I booked the room because of outside space which yes it had but it was a small space that was just an extension of the carpark with some bamboo around it to make it a little more private, you could not sit out there as it was noisy, fully of car fumes and the smoke from the people outside having a cigarette. To top it all the patio doors on both rooms did not lock so felt very unsafe leaving anything in the room, I suppose upshot was the security guard was sat outside all the time. Plus side the bed was comfy and the room was fairly clean. The shower did leak though.

300元的酒店，4.8分的評分，毛巾浴巾掉毛，還有毛髮，讓客人怎麼用？衞生間還是濕的，是房間剛退嗎？

一共連住四晚 三次房卡打不開房門 第一次凌晨四點多 我們回來房卡刷不開房門 第二天酒店方升級了房間 我們也諒解了 第二天晚上又出現房卡刷不開房間門 然後我們要求酒店經理過來 來的是不是經理我不知道 但是這位小姐姐給我們再次更換了房卡 並保證不會再出現打開不了房間門的情況 此次無任何賠償或者其他解釋了 接着又出現了第三次房卡無法打開房間門 真的絕了 我訂了四晚 三次打開不了房間門 第三次之後酒店方依舊無任何解決措施 也無任何相關人員過來解釋情況 這麼大的酒店 連續出現三次低級錯誤 僅以第一次出現問題後給我們升級了房型為理由 後續兩次無任何作為 真的是很差勁的 西安作為旅遊城市 有這樣的酒店管理者存在 也是拉低了西安的整體水平的 我已經各大平台投訴了 各大平台我也會上傳的 要給其他來西安旅遊的夥伴們避雷這種無作為切極其差勁的酒店的