Hotel Nikko Xiamen

Hotel Nikko is right next to Xiamen International Exhibition centre. The room is clean and spacious. All staff were polite and very helpful. We had breakfast on 26th floor which is opened for guests stayed on executive floors, nice view but i was told the choice of food is not as much as the restaurant on 5th floor.

Clean room, very friendly staff, and only 5 mins walk to exhibition center. Excellent location.

Nice service.The room is very clean and views is fantastic NS.Long give me nice upgrade room.I will be back.

Great location! First time in Xiamen for busienss trip, just 7-8 mins walk to the exhibition hall. 5-stars service! I was received by Mrs. Mao and Ms. Eddy Yang who showed me their warm hospitality, made my stay at Nikko Xiamen unforgetable! Breakfast was ok, mainly Chinese style....

Pros: - We had some problems, however, the manager was very proactive in rectifying the issues and demonstrated great leadership skills in mentioning the need for staff training and overall was excellent - Good value and nice sea view from lounge - Andy was very helpful, proactive, spoke perfect English and provided exemplary customer service. It’s service like his that make a holiday away great. - The mature woman on the front door was prompt, courteous and very professional - Very clean room - Great service from the executive lounge staff and nice selection of food - Good gym - Executive lounge dinner is very nice and the breakfast is delicious! Let downs: - Check-in was unnecessarily burdensome - so we checked out the next day and the manager organised a better room rate at the Marriott (DO NOT go to the Marriott, it is horrible - instead we went to Kempinski - we highly recommend Kempinski or Nikko!) - There was no welcome fruit when we first arrived - Lower level room views will have obscured views (we were on the 20th) FYI: - If you book an executive room make sure that they take you go to the VIP room to be checked in, not the front desk. There is a marked difference between the two services!! Plus you paid for it and they have good snacks and drinks! - It helps if you speak some Chinese as most of the staff do not, or at least try to - you’ll notice the difference in service attitude

設施:齊全無損壞都很新很乾凈 衞生:乾淨整潔，擺放也很整齊 環境:無異味不潮濕很舒服 服務:酒店Yoko 服務很熱情，提前幫忙升房，親和力很好，很細心周到!!酒店周邊也很漂亮，退房後確認Yoko 還貼心了準備伴手禮，安利安利!!!!

廈門之行，想預訂離海邊較近的房間，所以入住廈門日航酒店，辦理入住效率很高，服務很好，房間很中式，我比較喜歡，設備齊全，衞生也很乾凈，這邊要謝謝Anita從入住到退房的跟進服務。這次入住很愉快！

去廈門參加活動住在廈門的日航酒店，酒店Yoko 非常貼心的幫忙免費升級到了行政海景房，房間非常寬敞乾淨，天氣好的話大小金門都能看見，早上用餐在單獨行政餐廳，靠窗用餐也能看到大海，每天早上心情都很好，菜品豐富，接待的小姑娘每天都幫忙泡咖啡。晚上回來還可以去健身房鍛鍊、游泳，提供免費洗衣服務等等，大廳始終有人幫忙提行李，體驗很不錯，下次有機會再來。

首次入住日航，酒店離海邊比較近，酒店風格設計的不錯，距離機場打車30分鐘左右，周圍有地鐵和商場，小吃街，大堂很安靜，客房收拾的乾淨整潔舒適，酒店葉子提前聯繫我得知我的到店時間，瞭解我的住宿需求，提前給我安排了很nice 的房間並快速辦理我的入住手續，還準備了歡迎水果等，服務非常周到細緻。早餐也很有廈門風味，酒店服務人員也非常很熱情。日航不愧是老牌酒店，服務一如即往的高質量！